Robert Rizzo
Rehoboth Beach
Summary
Committed to delivering outstanding service and unparalleled support. Deep understanding of customer service best practices. Excels at finding innovative solutions to effectively address customer needs. Proficient in utilizing these strategies to consistently provide exceptional service that exceeds expectations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Army National Guard Military Police Officer
Army National Guard
10.2023 - Current
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
Seasonal Police Cadet
Rehoboth Beach Police Department
04.2024 - 09.2024
- Filed records and provided recordkeeping duties.
- Promoted positive relationships between the police force and the community by addressing citizen concerns through open dialogue and conflict resolution techniques.
- Stayed current with evolving law enforcement trends, attending ongoing professional development courses to enhance skills and knowledge applicable to a future career as a police officer.
- Assisted in maintenance of police facilities and vehicles.
- Prevented dangerous situations from escalating by using de-escalation tactics when interacting with individuals experiencing mental health crises or under the influence of drugs or alcohol.
- Maintained high ethical standards while enforcing laws fairly and impartially, earning respect from both the public and colleagues.
- Supported community relations efforts by participating in local events, providing a visible police presence, and engaging with citizens.
Military Police Officer Trainee
United States Army National Guard
06.2023 - 10.2023
- Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Monitored gate activities, controlled traffic and responded to emergencies on base.
- Provided emergency response security, eliminating hazards, and potential dangers.
- Maintained 100% accountability of assigned equipment.
- Secured storage of weapons, ammunition and explosives to prevent theft and accidents.
Tire Technician
Traction Plus Discount Tire
10.2020 - 01.2023
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
Sea Food Counter
Pats Marketplace
07.2019 - 04.2020
- Maintained stock and replenished workstation products.
- Warmly welcomed customers upon approaching counter and placing orders.
- Professionally answered telephones and responded to customer inquiries.
- Used [Software] to electronically check inventory and enter orders for processing.
- Performed arithmetic functions handling cash, close checks and balance register.
- Delivered outstanding hospitality and excellent customer service to patrons daily.
- Recommended additional items to customers before completing orders and advising patrons of monetary totals.
- Recommended products that met customer needs, emphasizing quality and usefulness.
Education
High School Diploma -
Connetquot High School
06.2021
Skills
- Verbal and written communication
- Physical Stamina
- Security Protocols
- Physical Fitness
- Punctuality
Certification
- Law Enforcement License - Oct~23 - present
Timeline
Seasonal Police Cadet
Rehoboth Beach Police Department
04.2024 - 09.2024
Army National Guard Military Police Officer
Army National Guard
10.2023 - Current
Military Police Officer Trainee
United States Army National Guard
06.2023 - 10.2023
Tire Technician
Traction Plus Discount Tire
10.2020 - 01.2023
Sea Food Counter
Pats Marketplace
07.2019 - 04.2020
High School Diploma -
Connetquot High School
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