Robert Segovia
UNITED STATES AIR FORCE VETERAN
APO, AE,Spangdahlem
Summary
Determined Quality Assurance Specialist with dedication to quality and accuracy. Familiar with handling multiple projects in highly competitive environments. Solid interpersonal and collaboration skills. High-achieving Comfort Advisor with proven sales background and demonstrated success in exceeding quotas. Hardworking HVAC professional offering proven history in managing residential, commercial and industrial HVAC needs with skillful and efficient repairs. Adept at testing and inspecting systems to isolate faults and implement repair plans. Effectively align systems to meet manufacturer specifications and maximize performance. Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Quality Assurance Specialist
S&B Christ
Las Vegas
8 2020 - 03.2023
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies
- Educated employees on specific QA standards and confirmed maintenance of standards
- Fixed identified issues to increase productivity and boost workflows
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies
- Liaised with vendors and end-users to uncover system optimization opportunities
- Updated inspection journals and daily summary logs with quality-related data
- Implemented process improvements to increase productivity in quality assurance operations
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions
- Analyzed quality and performance data to support operational decision-making
- Conducted data review and followed standard practices to find solutions
- Developed and implemented procedures to meet product quality standards
- Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders, and engineering specifications to meet contract compliance regulations
- Created testing protocols to be used across product lines
- Used 3D and 2D CAD tools to design, develop and engineer high-quality models
- Documented data warehouse architecture to guarantee capacity met current and forecasted needs
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance
- Documented and reported quality assurance outcomes, providing actionable insights for product development teams
- Mitigated risks associated with product non-compliance, conducting rigorous quality control assessments
- Promoted culture of continuous improvement within organization by leading training sessions on various aspects of quality control methodologies
Cook Specialist
Spangdahlem Golf Course
- 5 2023
- Managed 50 servers to fully understand special orders for customers
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation
- Maintained well-stocked stations with supplies and spices for maximum productivity
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
HVAC Technician
United States Air Force
- 10.2020
- Performed troubleshooting on HVAC systems to determine root cause of issues
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work
- Tested chemical levels in refrigerators and freezers to verify compliance with Air Force regulations
- Calibrated equipment to achieve maximum efficiency
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes
- Installed HVAC system expansions, discharge valves, air ducts, dampers, and stokers
- Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring
- Supervised and instructed assistants
- Directed inventory regulation processes and accounting input data processing and reviewed output records from supply systems
- Managed availability of supplies from vendors by ensuring core items were on hand to keep inventory values low and consistently moving
- Maintained and repaired industrial chillers weighing up to two tons.
HVAC/R Technician
U.S. Air Force
10.2010 - 10.2020
Requirements & Optimization Manager
U.S. Air Force
09.2018 - 05.2020
Education
Bachelor of Science: Electrical Engineering -
American Military University - West Virginia
West Virginia 05.2022 - 05.2025
Some College (No Degree) -
Community College Of The Air Force - Texas
Texas 01.2010 - 05.2012
Apprentice Heating Ventilation Air Conditioning -
Sheppard AFB - Texas
Texas 12.2010 - 03.2011
Skills
Materials inspection
Finished Product Inspection
Risk Management
Variable Speed Drives
Electrical and pneumatic controls
BUILDER Program Advanced
Bluebeam 2022 Advanced
Auto-CAD Advanced
Global Training Advanced
Microsoft Excel 1,2, & 3
AutoCAD proficient
Architectural knowledge
Flexible and Adaptable
Analytical and Critical Thinking
Data interpretation
Materials inspection
Certification
DOD/EPA Certified Universal Technician for Processing CFC/HCFC Refrigerants, HVAC, Sheppard AFB, Texas
Languages
Spanish
Timeline
Bachelor of Science: Electrical Engineering -
American Military University - West Virginia
05.2022 - 05.2025
Requirements & Optimization Manager
U.S. Air Force
09.2018 - 05.2020
Apprentice Heating Ventilation Air Conditioning -
Sheppard AFB - Texas
12.2010 - 03.2011
HVAC/R Technician
U.S. Air Force
10.2010 - 10.2020
Some College (No Degree) -
Community College Of The Air Force - Texas
01.2010 - 05.2012
Quality Assurance Specialist
S&B Christ
8 2020 - 03.2023
Cook Specialist
Spangdahlem Golf Course
- 5 2023
HVAC Technician
United States Air Force
- 10.2020
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