Data Analytics
Robin Karki
Operation Manager
München
Summary
Dynamic operational manager with three years of experience in the hospitality industry. Skilled in overseeing day-to-day operations, optimizing efficiency, and ensuring exceptional customer satisfaction. Proficient in team management, communication, and implementing strategic initiatives. Possesses a deep understanding of STEM principles and fosters collaborative environments to drive success. Dedicated Operations Manager and effective leader who excels at using proven methods and cutting-edge technology to successfully cut costs, streamline operations and increase productivity.
Overview
15
15
years of professional experience
7
7
years of post-secondary education
5
5
Certificates
3
3
Languages
Work History
Operations Manager
burgerme Holding GmbH
München
09.2020 - Current
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Handled staff training initiatives aimed at improving the workforce to meet dynamic industry demands.
- Increased profit by streamlining operations.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Sales Marketing Assistant
Mission View Media Private Ltd
Kathmandu
03.2015 - 07.2016
- Assisted call-in customers with questions and orders.
- Boosted sales revenue by developing and implementing targeted marketing strategies.
- Developed strong relationships with vendors and negotiated contracts, achieving cost savings on promotional materials purchases.
- Assisted in the creation of sales presentations tailored to individual client needs, resulting in higher closing ratios.
Internship Trainer
LSG Sky chef
Kathmandu
06.2010 - 08.2010
- Completed health and safety reports, following company policy to review prospective internships.
- Broke down tasks with learner, applying systematic instruction techniques to increase understanding and aptitude.
- Maintained strict confidentiality at all times to safeguard learners welfare.
- Promoted diversity within the internship program by actively recruiting and supporting underrepresented populations.
- Attended job orientation with intern and reiterated policies and practices to facilitate successful work experience.
Internship Trainer
Resorts World Berhad
11.2009 - 05.2010
- Completed health and safety reports, following company policy to review prospective internships.
- Worked with organisations in local community to source new work placements and internship opportunities.
- Broke down tasks with learner, applying systematic instruction techniques to increase understanding and aptitude.
- Maintained strict confidentiality at all times to safeguard learners welfare.
- Promoted development of interpersonal skills to aid learners abilities in workplace.
- Evaluated organisations ability to create beneficial and constructive supported internships.
Education
MBA - Leisure and Travel Management
University of Roehampton: EU Business School
Munich, Germany 03.2017 - 09.2020
Associate of Applied Science - Tourism
Fachhochschule Salzburg: International School of Tourism And Hotel Managment
Kathmandu,Nepal 09.2007 - 12.2010
Skills
Quality Control
Certification
Data Analytics Essentials
Software
Timeline
Operations Manager
burgerme Holding GmbH
09.2020 - Current
MBA - Leisure and Travel Management
University of Roehampton: EU Business School
03.2017 - 09.2020
Sales Marketing Assistant
Mission View Media Private Ltd
03.2015 - 07.2016
Internship Trainer
LSG Sky chef
06.2010 - 08.2010
Internship Trainer
Resorts World Berhad
11.2009 - 05.2010
Associate of Applied Science - Tourism
Fachhochschule Salzburg: International School of Tourism And Hotel Managment
09.2007 - 12.2010
Data Analytics Essentials
Foundations Of Project Management
Excel Essentials for Data Analytics
MARKETING FUNDAMENTALS
FINANCE: TIME VALUE OF MONEY
Languages
Nepali
Bilingual or Proficient (C2)
German
Intermediate (B1)
English
Advanced (C1)
Languages
English, German
Personal Information
Title: Operational Manager
Websites, Portfolios and Profiles
www.linkedin.com/in/robinkarki-277b9353
Languages
English, German
Personal Information
Title: Operational Manager
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