Robin Pfalz
Account Executive
Greater London
Summary
Experienced Account Executive in the SaaS industry with a proven track record in driving sales and building strong customer relationships. Proficient in cross-cultural communication, sales strategy, and customer relationship management, with fluency in English, German, and Spanish. Leveraging multilingual skills to successfully engage clients in diverse markets. Holds a Business Economics degree with a focus on Spanish from the University of Exeter. Skilled in identifying client needs and providing tailored solutions to enhance business growth and customer satisfaction.
Overview
9
9
years of professional experience
15
15
years of post-secondary education
1
1
Certification
Work History
Account Executive DACH
NetSuite
1 2021 - Current
- Drive business growth and guide digital transformation initiatives as Account Executive at Oracle NetSuite, leading provider of cloud-based ERP and business management solutions
- Collaborate closely with C-level executives, finance teams, and IT leaders, understanding their unique challenges and objectives to provide tailored solutions
- Consult with clients across EMEA region, consultatively position Oracle NetSuite's comprehensive suite of cloud-based solutions to address customer pain points, enhance financial management, and optimize business processes
- Lead end-to-end sales cycles, from prospecting and opportunity qualification to contract negotiation and successful deal closures
- Collaborate closely with cross-functional teams, including solution architects, implementation consultants, customer value and success teams, as well as account managers, to ensure seamless delivery of successful projects
- Achievements: -closed first deal within 3 months in role -highest performer emerging Q2 FY23 -mentored 5 AEs into Role -mentored over 10 BDRs into Role
Business Development Consultant
NetSuite
09.2019 - 01.2021
- Consulting business decision makers to establish future expansion goals and determine how Oracle NetSuite solution can be utilized in order to assist this development
- Discover potential clients' business needs and establish long-term business relationships and discuss functionality of implementing Oracle Netsuite in their company
- Supporting prospects to identify obstacles of business activities in company, providing customized solution and discussing future outlook, and providing businesses with long-term solutions for their growth
- Achievements: - Highest BDR Logo Contribution in Emerging
Customer Development
Unilever
Hamburg
07.2018 - 09.2018
- Completed Project aimed at analysing advertising strategies and promotional behaviour of specific products of two major German supermarket discounters LIDL and ALDI
- Advertising Strategy Analysis: Conducted comprehensive project analysing advertising strategies and promotional behavior of LIDL and ALDI, focusing on specific product categories
- Database Development: Compiled extensive database of LIDL's and ALDI's product advertisements from 2015-2018, providing a detailed overview of major sales and marketing activities
- Strategic Recommendations: Utilized database to formulate strategic recommendations, identifying opportunities for Unilever products to gain market share within competitive supermarket sector
- Skill Development: Gained expertise in strategic planning, self-management, time efficiency, presentation skills, and negotiation practices with retail clients
- Industry Insight: Acquired in-depth knowledge of competitive dynamics in German food retail sector, including critical aspects of pricing and shelf space competition.
Passage Sales
Lufthansa
04.2016 - 07.2016
- As sales assistant at Lufthansa Bangkok office main task was to widen Lufthansa customer base amongst Bangkok's international schools
- Customer Relations and Sales Expansion: Successfully expanded Lufthansa's customer base by engaging with international schools across Bangkok
- Contract Negotiation: Orchestrated and secured flight contracts with 20 international schools; achieved agreements for flexible contracts with 10 schools and full-time Lufthansa partnerships with 3 schools
- Brand and Product Presentation: Developed expertise in presenting and selling both products and Lufthansa brand, emphasizing critical role of customer branding in airline industry
- Relationship Building: Cultivated strong customer relationships through patience, effort, and focus on credibility and authenticity, key factors in successful brand representation and sales growth.
Business Development
Wallenius Wilhelmsen Ocean & Solutions
01.2016 - 03.2016
- Route Calculation and Pricing: Calculated route distances and pricing for transport of trucks and cars throughout Europe
- Transport Offers: Prepared comprehensive transport offers for clients
- Customer Outreach: Contacted potential new customers in Italy, Germany, Austria, Spain, and UK, leveraging proficiency in English, German, and Spanish
- Logistics Management: Developed deep understanding of efficient planning, profit margins, and cost management essential for building successful logistics business.
Education
BSc in Business Economics with Spanish -
University of Exeter
01.2016 - 04.2019
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NIST International School
01.2011 - 04.2015
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Gymnasium Ottobrunn, Munich
09.2008 - 05.2011
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Grundschule Höhenkirchen, Munich
09.2004 - 05.2008
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Goethe Schule, Buenos Aires
01.2003 - 05.2004
Skills
Contract Negotiation
Sales Strategy
CRM Management
C-Level Engagement
Project Planning
Accurate Forecasting
Objection Handling
Solution Consulting
Business Development
Certification
International Baccalaureate
Locations
- Greater London, England, United Kingdom
- London, England, United Kingdom
- Hamburg Area, Germany
- Bangkok Metropolitan Area, Thailand
- Barcelona Area, Spain
Languages
Spanish
German
English
Timeline
Business Development Consultant
NetSuite
09.2019 - 01.2021
Customer Development
Unilever
07.2018 - 09.2018
Passage Sales
Lufthansa
04.2016 - 07.2016
Business Development
Wallenius Wilhelmsen Ocean & Solutions
01.2016 - 03.2016
BSc in Business Economics with Spanish -
University of Exeter
01.2016 - 04.2019
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NIST International School
01.2011 - 04.2015
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Gymnasium Ottobrunn, Munich
09.2008 - 05.2011
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Grundschule Höhenkirchen, Munich
09.2004 - 05.2008
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Goethe Schule, Buenos Aires
01.2003 - 05.2004
Account Executive DACH
NetSuite
1 2021 - Current
International Baccalaureate
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