RONDELL BRISTOL
East Bank Demerara,DE
Summary
Dynamic Branch Manager at Courts (UNICOMER GUYANA INC.) with a track record of successfully motivating teams and maintaining inventories. As a process optimization specialist, I implemented efficient scheduling techniques to improve customer happiness and sales performance. I was a skilled problem-solver who continuously addressed customer escalations, promoting compliance and operational excellence.
Overview
22
22
years of professional experience
Work History
Branch Manager
Courts (UNICOMER GUYANA INC.)
Georgetown
06.2017 - 02.2025
- Spearheaded all aspects of branch operations, including team leadership, scheduling, inventory management, customer service, and sales performance, demonstrating a comprehensive understanding of day-to-day business functions.
- Effectively managed and motivated a team, providing ongoing coaching and feedback to ensure achievement of sales targets and operational objectives.
- Developed and implemented efficient employee schedules, optimizing staffing levels to meet peak demands and ensure consistent customer service.
- Maintained optimal inventory levels through diligent monitoring and analysis, minimizing stockouts and maximizing sales opportunities.
- Ensured adherence to all company policies and procedures, maintaining a compliant and efficient operational environment.
- Successfully resolved customer escalations, demonstrating strong problem-solving and customer service skills.
- Collaborated with inventory management and analyzed stock levels to identify areas for process improvement and efficiency gains.
- Oversaw the proper opening and closing procedures of the retail location, ensuring security and operational readiness.
- Coordinated and supervised stocktaking activities in accordance with company policy, ensuring inventory accuracy.
Logistics Coordinator
QuikServe Delivery
Saint John
06.2016 - 12.2016
- I oversaw daily delivery operations and maintained good communication with clients, couriers, and customers to guarantee prompt and precise order fulfillment
- Arranged and assisted with the training of delivery staff, as well as offering route suggestions.
- Handled consumer complaints and problems in a proactive manner, working with clients to find timely and satisfying solutions.
- Kept thorough records of every shipment and order, guaranteeing data accuracy, and enabling effective tracking.
- The ordering platform was periodically updated to appropriately display client data and product availability.
Sales Coordinator / Production Manager
Associated Packers Industry
Eccles
10.2011 - 12.2015
- Coordinated the sales team's schedules and territories, ensuring efficient coverage and maximizing sales efforts.
- Managed sales-related materials and ensured the availability of necessary resources for the sales team.
- Liaised with manufacturing and logistics to align production and delivery schedules for bulk orders.
- Acted as a key point of contact for customer inquiries and complaints, working collaboratively with production to resolve issues.
- Analyzed product cost data to inform marketing strategies and maintained profitable margins.
- Managed daily workload assignments for production team members, ensuring efficient workflow.
- Oversaw raw material inventory, providing realistic forecasts to optimize stock levels.
- Organized packaging procedures to ensure the safety and efficiency of operations.
- Managed warehouse maintenance and scheduled equipment inspections to ensure operational readiness.
- Developed and organized production schedules to meet demand.
- Estimated budget controls and manpower requirements for efficient operations.
- Implemented cost reduction initiatives while maintaining quality standards.
- Ensured compliance with health and safety regulations and maintained quality control standards.
- Coordinated year-end and general inventory procedures.
Shipper
Tyco Thermal Controls Canada
Edmonton
10.2008 - 01.2011
- Managed shipping supplies and maintained organized inventory.
- Accurately packed, labeled, and prepared materials for shipment.
- Generated essential shipping documents, including bills of lading and invoices.
- Communicated with customers to resolve shipping issues, such as damages or shortages.
- Maintained comprehensive shipping records and ensured accurate data entry.
Merchandising Supervisor
Future Shop
Edmonton
10.2007 - 07.2008
- Led and supervised a team of six merchandisers.
- Oversaw the receipt and organization of new stock from delivery to the sales floor.
- Managed product returns and maintained accurate documentation.
- Monitored warehouse stock levels and initiated reorders as needed.
- Prepared and presented store displays for promotional campaigns.
- Participated in quarterly stocktaking activities.
Senior Bulk Marker
The Guyana Energy Agency
Georgetown
11.2003 - 09.2005
- Applied the fuel marking system to petroleum products.
- Assisted in the collection of samples for enforcement purposes.
- Reviewed and contributed to Standard Operating Procedures.
- Provided training and guidance to junior staff.
Part-Time Tutor (Physics)
The University of Guyana
Turkeyen Campus, Greater Georgetown
03.2003 - 11.2003
- Provided academic support and guidance to students.
- Assisted in the development of academic materials and lab experiments.
- Collaborated with instructors to plan tutorial sessions.
- Demonstrated scientific concepts and lab safety procedures during lab assignments.
Education
Bachelor of Science - Physics
University of Guyana
01.2002
A Level Program - Chemistry, Mechanics, Pure Mathematics and Physics
Queen’s College
01.1999
CXC General Proficiency Level - English A, Chemistry, Geography, Mathematics and Physics
Bishops’ High School
01.1996
Skills
- Inventory control
- Logistics
- Warehousing
- Process optimization
- Policy implementation
- Team building
- Motivation
- Training
- Performance management
- Scheduling
- Conflict resolution
- Customer satisfaction
- Relationship management
- Budgeting
- Cost control
- Sales analysis
- Microsoft Excel
- Word
References
Available upon request.
Personal Information
- Date of Birth: 11/01/80
- Gender: Male
- Marital Status: Married
Timeline
Branch Manager
Courts (UNICOMER GUYANA INC.)
06.2017 - 02.2025
Logistics Coordinator
QuikServe Delivery
06.2016 - 12.2016
Sales Coordinator / Production Manager
Associated Packers Industry
10.2011 - 12.2015
Shipper
Tyco Thermal Controls Canada
10.2008 - 01.2011
Merchandising Supervisor
Future Shop
10.2007 - 07.2008
Senior Bulk Marker
The Guyana Energy Agency
11.2003 - 09.2005
Part-Time Tutor (Physics)
The University of Guyana
03.2003 - 11.2003
Bachelor of Science - Physics
University of Guyana
A Level Program - Chemistry, Mechanics, Pure Mathematics and Physics
Queen’s College
CXC General Proficiency Level - English A, Chemistry, Geography, Mathematics and Physics
Bishops’ High School
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