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Rostande Mamekem Djou
Student
Muelheim
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Administrative Assistant
SCI-SAK
Douala
10.2017 - 05.2018
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Maintained company handbook to outline policies and provide insights to company mission and values.
- Executed record filing system to improve document organization and management.
- Onboarded new temps by entering employee information into systems.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Leveraged accounting software to manage expenses and keep track of finances.
- Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
- Booked airfare, hotel and ground transportation to coordinate office travel.
Internship Student
Divisional Office
Douala
07.2015 - 12.2015
- Produced high-quality communications for internal and external use.
- Provided clerical support, addressing routine and special requirements.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Answered and transferred incoming telephone calls, taking messages for various staff members.
- Sorted, organized and maintained files.
Administrative Secretary
Sarem sa
Douala
10.2012 - 09.2013
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Facilitated timely review of proposals, correspondence and documentation to achieve key strategic initiatives.
- Sorted, opened and routed mail and deliveries to meet business requirements.
- Recorded minutes at board meetings adhering to proper procedures and bylaws.
- Routed business correspondence, documents and messages to correct departments and staff members.
- Produced letters and memoranda to inform stakeholders of business decisions.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Education
Bachelor of Science - Political Science And Public Administration
University of Buea
Buea , Cameroon 10.2013 - 09.2016
Master of Arts - Culture And Environment
University of Cologne
Cologne, Germany 04.2019 - Current
Skills
Office administration
Administrative support
Program files maintenance
Process optimization
Meeting minutes
Legal administrative support
Office management
Writing reports
Attendance record management
Software
Excel
Powerpoint
Outlook
Sharepoint
Certification
Executive Administrative Skills
Timeline
Executive Administrative Skills
12-2023
Administrative Procedure and Support in the Office
12-2023
Master of Arts - Culture And Environment
University of Cologne
04.2019 - Current
Administrative Assistant
SCI-SAK
10.2017 - 05.2018
Internship Student
Divisional Office
07.2015 - 12.2015
Bachelor of Science - Political Science And Public Administration
University of Buea
10.2013 - 09.2016
Administrative Secretary
Sarem sa
10.2012 - 09.2013