Roxana Coman
IT Comms. & Digital Enablement Coordinator
Düsseldorf
Summary
Passionate senior leader with 10+ years in the energy sector, driving digital transformation and behavioral change. Proven expertise in leading change and adoption initiatives, with a focus on modern workplace technology platforms and services in large business & IT programs.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
3
3
Languages
Work History
IT Comms. & Digital Enablement Coordinator
Uniper IT
08.2018 - Current
- Led Uniper's digital workplace transformation, resulting in recognition as a top 10 workplace at The Digital Workplace of the Year Awards 2020
- Established central governance for IT Change & Adoption, managing a cross-functional program stream team
- Collaborated with the Senior Leadership teams to drive efficient collaboration and productivity across Uniper using Microsoft cloud-based platforms
- Managing and measuring the execution of digital adoption programs
Service Governance Manager within IT Service Management & Integration area
Uniper IT
07.2018 - 04.2019
- Accountable for steering the internal and external Uniper IT strategic Service Providers e.g
- T-Systems, DXC and Microsoft
- Responsible for SIAM governance across IT organization i.e
- Policies, governance boards etc
- Ensured effective governance with Uniper internal and external suppliers through professional governance and steering
- Established a new governance board and corresponding escalation paths in alignment with the relevant stakeholder e.g
- Contract Management, Cloud Management Center
PMO & Communication Coordinator within IT Service Management & Integration area – Service Transition
Uniper IT
01.2018 - 06.2018
- Enhanced experience in IT Project Lifecycle through supporting the shared services separation program activities in implementing ServiceNow platform, building Multi-Supplier Integrator and Global Service Desk organizations
- Provided an effective communication channel to enable all Uniper employees, including external Service Providers and Executive Management to obtain ‘on-demand’ program information (incl
- Steering the communication strategy & content)
- Managed requirements in terms of securing resources, risks assessment & constraints across program’s streams
Process Analyst within IT Service Management & Integration area – Service Operations
Uniper IT
01.2017 - 07.2018
- Enhanced my experience in working with ITIL processes and designing, adopting and governing of all IT Service Management processes: Incident Management, Problem Management etc
- Steered and controlled priorities and escalations together with the Service Operations Board Coordinator focusing on improvements
- Managed complex issues and communicated decisions to ensure efficient flow of information across all levels of service providers, as well as escalating to senior management
Project Coordinator
Uniper Global Commodities
12.2015 - 12.2016
- Displayed strong project management skills by designing, planning, implementing, and monitoring the clearing & trading accounts names change project
- Analyzed existing IT systems and identified solutions to accommodate new codes & accounts names in the current technical setup by highlighting and contrasting specific characteristics of IT technical architecture
- Assessment of external counterparts and systems interacting with UGC in trade life cycle - IT trading interfaces & systems, back-office systems, clearing systems and front-end providers
Junior Project Manager
OMV Petrom part of OMV Group
07.2013 - 11.2015
- High level understanding of the upstream sector through ensuring PMO for a portfolio of 36 automation/ change projects during the entire life cycle
- Skilled in applying Operational Excellence within each project by using lean management methodology: 5S, Kaizen methodology, Kanban, Visual management etc
- Financial analysis expertise on the benefits of the portfolio investment projects (MTP planning for portfolio investment up to 100 mil
- Euros)
International Relations Expert
The International Foundation for Sustainable Peace and Development (IFSPD)
06.2010 - 12.2015
- International Projects conducted with the support of the Azerbaijan Embassy in Romania
- Project Coordinator of Side by Side for Black Sea - EU Commission Program (UN Global Health Organization Nominee - Environmental Protection)
- Project Coordinator of World Youth Democracy Forum (Eliot Sorel, George Washington University)
Education
Bachelor of Science -
National School For Political And Administrative Studies/ Romania
04.2008 - 04.2011
Master of Science -
National School For PoliticalAdministrative Studies
Romania 04.2011 - 04.2013
Skills
Demonstrates an in-depth understanding of digital transformation, employing a holistic approach to education, awareness, and adoption to facilitate digital enablement
Highly experienced in stakeholder management with a proven track record of success
Strong working experience in IT infrastructure/IT Project Lifecycle with a good understanding of Microsoft products
Proficient in both agile and waterfall methodologies, with extensive experience in their practical application
Very strong conceptual and analytical skills with a proven track record of successfully implementing changes in business and IT processes
Lean Management & Six Sigma – Implementing changes in business & IT processes
Change Management
Business Process Design
Stakeholder Management
Cross-Functional Collaboration
Process Improvement
Relationship Building
Team Collaboration
Excellent Communication
Cross-Functional Teamwork
Adaptability
Analytical Skills
Decision-Making
Project Management
Teamwork and Collaboration
Task Prioritization
Page Number
2
Certificates Skills
- Microsoft Azure Fundamentals
- ITIL certification in Service Operations – The chartered Institute for IT
- ITIL Foundation – The chartered Institute for IT
- Energy Markets Training Programme - EFET Academy
- Project management methods and instruments - PMCC Academy
- Project Manager Certification - Romanian National Qualifications Authority
- Driver`s licence B type
Personal Information
Hobbies: I was involved in different social projects as part of international organizations (e.g. Rotary) to support young professionals from disadvantaged areas getting access to education and to the labor market and find a normal workplace. Moreover, I volunteered to implement various charity projects.
Accomplishments
Invited guest speaker to energy digitalization & transformation world-wide summits:
- 6th FUTURE Workplaces Summit | Luxatia International
- World Class Digital Transformation & Innovation 2022 (worldclassbusinessleaders.com)
- 2022- World Class Business Leaders - The On- and Offline Classroom for Business Leaders
- 2023 - World Class Digital Transformation & Innovation 2023 (worldclassbusinessleaders.com)
- 2023 - World Class Business Leaders - The On- and Offline Classroom for Business Leaders
Certification
ITIL Foundation – The chartered Institute for IT
Timeline
Microsoft Azure Fundamentals
05-2019
IT Comms. & Digital Enablement Coordinator
Uniper IT
08.2018 - Current
Service Governance Manager within IT Service Management & Integration area
Uniper IT
07.2018 - 04.2019
ITIL certification in Service Operations – The chartered Institute for IT
03-2018
PMO & Communication Coordinator within IT Service Management & Integration area – Service Transition
Uniper IT
01.2018 - 06.2018
Process Analyst within IT Service Management & Integration area – Service Operations
Uniper IT
01.2017 - 07.2018
Project management methods and instruments - PMCC Academy
02-2016
ITIL Foundation – The chartered Institute for IT
01-2016
Project Coordinator
Uniper Global Commodities
12.2015 - 12.2016
Energy Markets Training Programme - EFET Academy
12-2015
Junior Project Manager
OMV Petrom part of OMV Group
07.2013 - 11.2015
Master of Science -
National School For PoliticalAdministrative Studies
04.2011 - 04.2013
International Relations Expert
The International Foundation for Sustainable Peace and Development (IFSPD)
06.2010 - 12.2015
Bachelor of Science -
National School For Political And Administrative Studies/ Romania
04.2008 - 04.2011