Ramon Rafael Castilla Betancourt
Internacional Business Professional
Berlin
Summary
A seasoned General Manager at La Mejor Esquina, I excel in operations management and team leadership, driving business growth and fostering high employee satisfaction. Skilled in client relations and cost analysis, I've successfully implemented strategies that enhanced operational efficiency and financial stability, demonstrating a strong track record in human resources management and project planning.
Overview
4
4
years of professional experience
3
3
Languages
Work History
General Manager, Owner
La Mejor Esquina
09.2020 - 06.2024
- Cultivated strong relationship with clients, vendors , and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budget and controlled expenses to provide financial stability and long - term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Education
MA - Innovation And Entrepreneurship
Berlin School of Business & Innovation
Berlin, Germany 04.2001 -
Bachelor of International Business -
Universidad Del Norte
Barranquilla, Colombia 04.2001 -
English Course - 42 Weeks
International Language Academy of Canada,ILAC
Toronto, Canada 04.2001 -
High School Diploma -
Colegio Biffi La Salle
Barranquilla, Colombia 04.2001 -
Skills
Operations Management
Customer Relationship Management
Team Leadership
Project Management
Business Development
Leadership and team building
Effective leader
Staff Motivation
Project Planning
Client Relations
Contract Negotiations
Relationship Building
Cost analysis and savings
Problem Resolution
Employee Development
Timeline
General Manager, Owner
La Mejor Esquina
09.2020 - 06.2024
MA - Innovation And Entrepreneurship
Berlin School of Business & Innovation
04.2001 -
Bachelor of International Business -
Universidad Del Norte
04.2001 -
English Course - 42 Weeks
International Language Academy of Canada,ILAC
04.2001 -
High School Diploma -
Colegio Biffi La Salle
04.2001 -
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