Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Ruchi Yadav

Ruchi Yadav

Gurugram

Summary

To establish global career in Telecom field which offers challenges and growth opportunities, scope to learn and implication of new ideas to enrich my knowledge and skills while contributing my best to the organization.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Engineer Integrated-OPS

Orange Business
Gurugram
11.2022 - Current
  • Process all changes for our customers production environment to ensure stability.
  • Responsible for building and sustaining the day-to-day relationships and communications (including project briefings) with stakeholders at various levels of the organization, including executive level, as well as other internal and external resources.
  • Assesses the impacts on all stakeholders and develop a change management plan.
  • Ensure that implementation risk is understood and mitigated to increase the likelihood of successful implementation in first attempt.
  • Understand the client’s business and the impact of changes we manage on their environment.
  • Drive change implementation call with stakeholders and be accountable for timely execution.
  • Participate in CAB calls, weekly client calls for discussion on customer queries, change performance & quality.
  • Managed change portfolio by ensuring changes are logged, impact/risk analyzed, authorized, reviewed & closed according to agreed customer process.
  • Logging on Vmanage dashboard , CLI Vedge routers and LAN switches ,Network monitoring and fault management by taking ownership throughout the life of incident.
  • Providing network (SDWAN, Lan, Wlan, Voice, and Security) support to Global customer.

Intern

Cognizant Technology Solutions
Gurugram
02.2022 - 09.2022
  • Microsoft Azure-
    Worked on Compute, Storage, Database, and Networking solutions in Azure .
  • Big Data Training and Datawarehousing Gain insights on how to improve business productivity by processing Big Data on
    platforms that can handle its volume, velocity, variety, and veracity.

Education

Bachelor of Technology - Electronics And Communications Engineering

GLA University
Mathura
05-2022

Intermediate - Science

Gujarat Secondary & Higher Secondary Education
Mehsana, Gujarat
05-2018

High School -

Banasthali University
Jaipur, Rajasthan
05-2016

Skills

  • Change Management
  • Incident Management
  • Client Management
  • Proficient in MS Office
  • Routing & Switching
  • TCP/IP, IPV6
  • RIP, EIGRP, OSPF Basic BGP

Certification

  • CCNA Trained
  • ITIL V4 Trained

Accomplishments

  • Recognition from CTO, CBU Director(Franck Laburthe), and Account Director (Aman Singh) visited India MSC - Gurgaon office in December 2023.
  • Received appreciation from customer for doing exceptional work within the team.

Timeline

Engineer Integrated-OPS

Orange Business
11.2022 - Current

Intern

Cognizant Technology Solutions
02.2022 - 09.2022

Bachelor of Technology - Electronics And Communications Engineering

GLA University

Intermediate - Science

Gujarat Secondary & Higher Secondary Education

High School -

Banasthali University

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Ruchi Yadav