Test management professional prepared to drive quality assurance and streamline testing processes. Proven ability to lead teams, adapt to changing requirements, and deliver impactful results. Strong skills in test strategy, automation frameworks, and defect management. Known for effective collaboration, problem-solving, and reliability.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Project Manager
Tata Consultancy Services
Bangalore
05.2020 - Current
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Defined testing and acceptance strategies and determined quality assurance benchmarks.
Led cross-functional Agile teams in planning, execution, and delivery of complex testing projects, ensuring alignment with business objectives.
Managed end-to-end QA project lifecycle, including sprint planning, backlog prioritisation, risk mitigation, and release coordination.
Reduced defects in production with thorough regression testing and identification of root causes.
Monitored project performance to identify areas of improvement and make adjustments.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Prepared and presented Test Result Report to the stakeholders.
Coordinated onshore and offshore testing teams, improving collaboration and delivery efficiency by 25%.
Streamlined defect management and reporting processes in Jira, reducing turnaround time and enhancing release quality.
Customer Name: PNC Bank (Mortgage Banking)
Work Location: Bangalore - Offshore
Tools: JIRA, Confluence, Sharepoint
Test Lead
Tata Consultancy Services
Bangalore
01.2016 - 04.2020
Led testing teams of 10+ members in functional, regression, integration, and UAT cycles, achieving 95% on-time delivery of project milestones.
Worked as Quality lead, handling various releases in the project which includes.
Coordinated for Manual and Automation Testing activities which includes Documentation of Test Strategy, Test Plan and Test Completion Report for review.
Produced daily testing status report and presented before the stakeholders.
Create and manage Jira dashboards, and present to the client manager.
Involve in technical solution discussion and gather user story for any change/regression test for a release.
Manage test artefacts in Jira by reviewing test cases according to TAMF standards.
Create Confluence pages for any new functional learning and share with the team.
Customer Name: CBA ( Card Payments )
Work Location: Bangalore - Offshore
Tools: JIRA, Confluence
Test Engineer/Test Lead
Tata Consultancy Services
Columbus
06.2009 - 12.2016
Maintained up-to-date documentation of all test plans, procedures, results, and defect tracking databases for future reference or audits.
Developed and executed test strategies, plans, and schedules for functional, regression, integration, and system testing.
Designed and maintained test cases, scripts, and test data; performed manual testing using HP ALM.
Logged, tracked, and managed defects; conducted triage meetings to ensure timely resolution and verification.
Led and mentored QA teams, allocating tasks and monitoring progress to ensure quality and timely delivery.
Reduced product defects by performing thorough root cause analysis and implementing corrective actions.
Optimized regression testing efforts through continuous improvement of test cases and methodologies.
Investigated and replicated user-reported issues, providing detailed reports to facilitate quick resolutions.
Coordinated onshore and offshore testing teams, fostering collaboration and adherence to project timelines.
Established QA/testing standards, guidelines, and best practices; implemented process improvements to increase efficiency.
Reported test progress, risks, and issues to project managers and stakeholders; supported release planning and deployment readiness.
Customer Name: JP Morgan Chase (Insurance, Retail)
Work Location: Columbus OH US - Onsite
Tools: HP ALM, Sharepoint
Education
Bachelor of Engineering - Computer Science
I.T.E.R
Bhubaneswar, India
05.2000 - 06.2004
Skills
End-to-End Test Strategy & Planning Test Management & Execution Test Design, Scenario Building & Coverage Analysis Requirements Traceability & Business Process Validation Defect Management & Root Cause Analysis Risk Identification & Mitigation Planning Release Readiness & Go-Live Validation
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