Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic
Reza Lotfilelahlou

Reza Lotfilelahlou

Berlin

Summary

Passionate and people-focused professional with a background in psychology and current Master's studies in Business & Organizational Psychology, specializing in Human Resource Management. Experienced in onboarding, recruitment coordination, and supporting employee well-being across clinical and administrative settings. Known for strong communication, empathy, and problem-solving skills. Eager to contribute to an HR team in areas such as employee engagement, development, and operational support.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Pasargad bank
06.2020 - 02.2025
  • Delivered structured onboarding sessions and communicated HR policies to new employees
  • Coordinated interviews, training schedules, and cross-department meetings with hiring managers.
  • Resolved internal employee inquiries and supported cross-functional communication
  • Managed HR data reporting, personnel documentation, and sensitive client correspondence
  • Identified and implemented workflow improvements that enhanced administrative efficiency
  • Provided confidential support to employees and management, ensuring discretion and trust

Collaborator of the Research Project

Behavioral Sciences Research Center of Shahid Beheshti University
07.2018 - 12.2018
  • Supported workplace behavior research projects to inform evidence-based HR and organizational development strategies
  • Conducted structured interviews and focus groups to collect data on team dynamics and employee engagement
  • Analyzed qualitative data and contributed to final research reports presented to leadership
  • Facilitated cross-functional team communication and assisted in conflict resolution through structured action planning
  • Prepared comprehensive internal reports documenting findings, progress, and strategic recommendations

Mental Health Support Officer

Paietz Treatment Center and Mental Health Institution
06.2016 - 06.2018
  • Supported individuals with emotional and psychological needs across various clinical settings
  • Conducted assessments, developed care plans, and collaborated with interdisciplinary teams
  • Promoted mental well-being and resilience through one-on-one and group interventions

Education

Associate of Arts - Business and Organizational Psychology

Steinbeis University
08-2026

Bachelor of Arts - General Psychology

Islamic Azad University
07-2015

Skills

HR & Administrative Skills
  • Recruitment Coordination
  • Onboarding & Training Support
  • Performance Review Support
  • Employee Data Management
  • HR Documentation & Meeting Scheduling
💬 Interpersonal & Communication Skills
  • Conflict Resolution
  • Confidentiality & Discretion
  • Strong Interpersonal Communication
  • Team Collaboration
📊 Analytical & Technical Skills
  • Problem Solving
  • Critical Thinking
  • Process Improvement
  • Microsoft Office (Excel, Word, Outlook)

Certification

  • HR as a Strategic Business Partner, HRCI (May 2025)
  • HR Management (Short Course), Oxford Home Study Centre (May 2025)

Languages

Persian
First Language
English
Advanced (C1)
C1
German
Beginner (A1)
A1

Affiliations

  • Practicing mindfulness
  • Swimming
  • Exploring global cultures through travel

Timeline

Administrative Assistant

Pasargad bank
06.2020 - 02.2025

Collaborator of the Research Project

Behavioral Sciences Research Center of Shahid Beheshti University
07.2018 - 12.2018

Mental Health Support Officer

Paietz Treatment Center and Mental Health Institution
06.2016 - 06.2018

Associate of Arts - Business and Organizational Psychology

Steinbeis University

Bachelor of Arts - General Psychology

Islamic Azad University

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Reza Lotfilelahlou