Sabas Pineda Hernández

.

• Key account management for Europe, Africa, and the Middle East.
• Customer service & Sales.
• Provide quotes for items in the aviation sector and different product lines from Pratt & Whitney.
• Process purchase orders.
• Stock control.

• Coordination of refrigerated land transports from the main ports of Spain, Portugal, Belgium and the Netherlands
• Negotiation of transport rates and warehouse stock control
• Support to customs department, review and control of documentation for the importation of fruit into Spain

• Coordination and tracking of internal transports between Amazon warehouses in Europe
• Resolving incidents through calls, emails and internal cases
• Control and negotiation of transport fares

• Advice in yachting sector on customs procedures (import, export, reexport, TPA within and outside the EU)
• Management of import, export and transit customs clearances
• Management of transport coordination and storage of goods in and out of the EU, triangular operations

• Customer service for the Spanish and Portuguese market via chat, email and calls
• Traffic control Spain and Portugal
• Transport coordination, metrics and creation of delivery routes

• Collection of documents for import and export procedures
• Generation of DUAS for import, export, rectifications, submission of requests, pre-Duas, modifications, additional documents for clearance (ATR, EUR-1), temporary imports

• Advice and offers for national and international transport by sea, land and air
• Fares negotiation with shipping companies
• Back-up to the commercial department
• Coordination and follow up air, sea and air transport

• Administration of activities (collections, payments to suppliers, preparation of delivery notes and inventories)
• Back-up to commercial department
• Customer Service

• Link between sales team and customers
• Planning, creation and implementation of image campaigns for clients in order to optimise results
• Managing database

• Customer service via email, phone and chat for the US-market, Brazil and Latin America
• Resolution of incidents, reimbursement and coordination of parcel deliveries

• Recruiting and legal process management for IBM clients in Latin America
• Client advice, preparation of the entire payroll procedures and recruitment of staff

• Managing HP customer contracts in Brazil, USA and Latin America
• Monitoring of contracts and contracted services