Sabrina Ali
APO
Summary
Childcare professional with proven ability to create stimulating and safe environment for children. Provides reliable support in developing age-appropriate activities, fostering social and cognitive growth. Thrives in team settings and adapts to changing needs, showcasing excellent organizational and interpersonal skills.
Overview
6
6
years of professional experience
Work History
Child Youth Services Assistant
Department of the Army
10.2024 - 03.2025
- Guided youth in skill-building exercises, enhancing personal development.
- Supported administrative tasks to ensure smooth operations of programs.
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
- Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
- Boosted children''s cognitive development with age-appropriate educational games and activities.
- Read and told stories to promote and support overall language development.
Food Service Manager
Dean & David
06.2023 - 09.2024
- Operational Management: Oversee daily operations of the food service establishment, ensuring smooth and efficient service
- Schedule staff shifts and manage labor costs
- Maintain inventory and ensure proper stock levels
- Ensure compliance with health and safety regulations
- Staff Management: Recruit, hire, and train staff
- Conduct performance evaluations and provide ongoing training and development
- Address staff concerns and manage team dynamics
- Customer Service: Ensure high standards of customer service
- Handle customer complaints and feedback effectively
- Implement strategies to improve customer satisfaction and loyalty
- Monitor food quality and presentation
- Compliance and Quality Control: Ensure compliance with local, state, and federal regulations
- Maintain high standards of cleanliness and food safety
- Conduct regular inspections and audits
- Accomplishments: Increased Revenue: Implemented cost control measures, resulting in a 15% increase in profit margins
- Developed and executed successful marketing campaigns, boosting customer traffic by 20%
- Operational Improvements: Streamlined ordering and inventory processes, reducing waste by 10%
- Introduced a new training program, leading to a 25% reduction in staff turnover
- Enhanced Customer Satisfaction: Improved customer feedback scores by 30% through staff training and service quality initiatives
- Successfully handled a high-profile event, receiving positive reviews and repeat business
- Compliance and Safety Achievements: Achieved a 100% health inspection score from starting working date to present
- Implemented a new food safety protocol, reducing incidents of foodborne illness to zero
- Leadership and Team Management: Strong leadership abilities to motivate and manage a diverse team
- Excellent interpersonal skills to resolve conflicts and foster a positive work environment
- Customer Service Excellence: Exceptional customer service skills to ensure guest satisfaction
- Effective problem-solving skills to address and resolve customer complaints
- Organizational Skills: Strong organizational and multitasking abilities to manage multiple priorities
- Attention to detail in maintaining standards and compliance
- Communication Skills: Clear and effective communication with staff, customers, and suppliers
- Ability to convey expectations and provide constructive feedback
- Technical Proficiency: Familiarity with point-of-sale (POS) systems and restaurant management software
- Knowledge of food safety and sanitation standards
- Adaptability and Flexibility: Ability to adapt to changing circumstances and handle high-pressure situations
- Flexibility to work various shifts, including nights, weekends, and holidays
- Supervisor: Santana (+4915251363102)
- Okay to contact this Supervisor: Contact me first
Beautician
Brow Spa
05.2019 - 12.2020
- Highly skilled and dedicated eyebrow specialist, with an exceptional record of customer service and client satisfaction
- Possesses great sales skills, responsibility, organization, and creativity
- Able to work independently and as a team player
- Key holder: Assisted manager in daily operations of the Brow Spa, including opening and closing procedures
- Handled register transactions
- Performed facial hair removal to including upper lip and tinting
- Analyzed facial features in order to perform the right eyebrow shaping for each client
- Fostered a friendly, welcoming, warm and exceptional customer service
- Flexibly worked evenings and weekends to ensure proper spa coverage
- Handled busy schedules and stayed on top of key deadlines
- Properly restocked eyebrow shaping supplies
- Notified manager of items that were low in stock
- Kept work area clean and professional looking at all times
- Outstanding customer service
- Excellent team player
- Eyebrow shaping specialist
- Makeup retail sales
- Proficient in eyebrow and lash tinting
Education
Some college (no degree) - Associate of Arts, History
Manikganj GOVT, Womens College
Skills
- Customer service
- Staff leadership
- Staff supervision
Languages
Bengali
Hindi
Urdu
Timeline
Child Youth Services Assistant
Department of the Army
10.2024 - 03.2025
Food Service Manager
Dean & David
06.2023 - 09.2024
Beautician
Brow Spa
05.2019 - 12.2020
Some college (no degree) - Associate of Arts, History
Manikganj GOVT, Womens College
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