Rushin Basiri
Vancouver
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
The home depot
North Vancouver
11.2021 - Current
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Developed strong relationships with customers by providing personalized assistance and support.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Provided accurate information about products and services to customers.
- Prepared and evaluated CRM reports to identify problems and areas for improvement.
Research Assistant
University of new brunswick
New Brunswick
01.2020 - 12.2022
- Prepared reports, presentations, and articles using Microsoft Word and PowerPoint.
- Created detailed summaries of existing studies for use in further investigations.
- Prepared comprehensive reports summarizing research findings.
- Managed multiple research projects simultaneously while ensuring accurate record keeping.
University Campus Security
University of new brunswick
New Brunswick
02.2019 - 03.2020
- Worked with cross-functional teams to achieve goals.
- Completed day-to-day duties accurately and efficiently.
Education
Master of Science - Chemical Engineering
University of New Brunswick
New Brunswick02-2022
Bachelor of Science - Chemical Engineering
Islamic Azad Univestiy of Iran
Amol, Iran 03-2013
Skills
- Customer service
- CRM software
- Proficiency in MS Office
Languages
Persian
First Language
English
Advanced (C1)
C1
French
Beginner
A1
Timeline
Customer Service Representative
The home depot
11.2021 - Current
Research Assistant
University of new brunswick
01.2020 - 12.2022
University Campus Security
University of new brunswick
02.2019 - 03.2020
Master of Science - Chemical Engineering
University of New Brunswick
Bachelor of Science - Chemical Engineering
Islamic Azad Univestiy of Iran
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Tyler GreenTyler Green
Customer Order Specialist at The Home DepotCustomer Order Specialist at The Home Depot
Brent CampBrent Camp
Tool Rental Associate at The Home DepotTool Rental Associate at The Home Depot