Safi Sadykhova
Student at HTW Berlin
Berlin
Summary
A student at one of the top computer science universities in Germany, pursuing a degree in Cybersecurity and Business. Experienced in customer service, with proficiency in navigating Excel and MS Office. Seeking opportunities to enhance and expand organisational and analytical skills in an industry that aligns with my interests.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Front Desk Receptionist
Ride.Bln
Berlin
01.2021 - 11.2024
- Addressing customer inquiries and resolving issues (40 customers per hour)
- Collaboration with team members to ensure smooth operations
- Ability to work in fast-paced and stressful environment
- Provision of services both in English and German
- Represented company and promoted brand with exceptional service and presentation.
- Set up office spaces, equipment and support services for client and team meetings.
Intern
Kaspersky Lab
Moscow
06.2024 - 06.2024
- Endpoint security checks
- Vulnerability assessments
- Development of basic incident response
- Identified cybersecurity risks to avoid viruses and develop data recovery.
Intern
TNS
Moscow
02.2020 - 02.2020
- Participated in training and seminars to enhance skills and promote growth.
- Analysed large data sets and found common patterns (ex. recognition of outliers through formula use)
- Conducted research for staff needs
Education
Bachelor of Science - Cybersecurity & Business Administration
HTW Berlin
Berlin 10.2024 - 10.2027
High School Diploma -
International Baccalaureate Diploma(IB)
Switzerland 09.2021 - 05.2023
Skills
C# programming
Agile framework
Troubleshooting
Problem solving
Strong analytical skills
AI proficiency
Customer Relations
Stress tolerance
Languages
English
Proficient (C2)
Russian
Proficient (C2)
German
Upper intermediate (B2)
Timeline
Bachelor of Science - Cybersecurity & Business Administration
HTW Berlin
10.2024 - 10.2027
Intern
Kaspersky Lab
06.2024 - 06.2024
High School Diploma -
International Baccalaureate Diploma(IB)
09.2021 - 05.2023
Front Desk Receptionist
Ride.Bln
01.2021 - 11.2024
Intern
TNS
02.2020 - 02.2020