SAI CHAND REDDY RAGHOTHAM

• Led and managed comprehensive supply chain and logistics operations—including inbound, intra-logistics, outbound processes, and procurement of operational materials—while ensuring timely and accurate ERP (Microsoft Business Central) invoicing for all completed tasks.
• Designed, documented, and implemented Standard Operating Procedures (SOPs) and work instructions across logistics and safety domains, resulting in a 30% reduction in operational errors, and full compliance with internal quality and safety standards.
• Optimized inventory management and dispatch planning by aligning shipments with EDI-based customer demand signals. This proactive communication—especially with key overseas clients—led to a 25% improvement in on-time delivery performance.
• Analyzed pallet configurations and shipment volumes to enable precise transportation booking and load optimization, achieving a 20% reduction in transport costs for multi-location dispatches.
• Developed and implemented a customized picking and packing interface within Microsoft Business Central 365 ERP, improving process accuracy, and reducing picking and packing errors by 15%.
• Created and transmitted Advanced Shipping Notices (ASN) via ERP and EDI systems, providing real-time shipment visibility, and contributing to a 20% boost in customer satisfaction scores.
• Actively participated in the business onboarding of new clients and partners, ensuring alignment of operational processes, documentation, and service expectations.
• Conducted an in-depth analysis of customer and internal business operations to identify continuous improvement opportunities. Prepared and reviewed RFQs (Requests for Quotation) to support cost evaluation and vendor selection.
• Maintained optimal inventory levels, balancing cost efficiency, and supply chain agility.

Key Account Interaction:

• Collaborated directly with leading OEMs like Jaguar Land Rover (JLR) and global Tier-1 customers, including Bosch, ZF, Vitesco Technologies, and Motherson Group.

• Managed reverse logistics operations to ensure prompt resolution of return issues.
• Performed root cause analyses on return orders, generating detailed reports for improved transparency.
• Strengthened communication with merchants and carriers to enhance satisfaction and delivery accuracy.
• Maintained inventory and tracking systems for real-time task monitoring and efficient workflows.