Saidul Islam
Hannover
Übersicht
10
10
years of professional experience
Berufserfahrung
IT Support Officer
Marley Deutschland GmbH
Wunstorf
2024.12 - Current
- Collaborating with other teams across the IT Infrastructure
- Administering MS operating systems, AD, and MS products
- Managing the assets and monitoring the lifecycle of all hardware
- Administering client hardware, software, printers and special devices
- IT 2nd-level support across the entire customer environment
- Creating and maintaining KB articles
System Administrator
cellumation GmbH
Bremen
2021.01 - 2024.11
- Planned, collaborated, and implemented IT projects
- Installed, configured, and maintained IT systems
- Administered Windows and Linux server infrastructure
- Administration of Hybrid AAD, Exchange Server, and O365, Intune
- Provided IT 1st to 3rd level support
- Administered and configured Jira & Confluence
- Developed and implemented new security concepts
Working Student IT-Administrator
Connox GmbH
Hanover
2020.04 - 2020.12
- Administered Jira and Confluence for process optimisation
- Managed Hybrid AAD and O365 to improve the IT infrastructure
- Installed and configured servers and databases in Xen-Server environments
- Provided 1st and 2nd-level IT support for rapid problem resolution
Working Student Cloud Engineer
MEDIQON GmbH
Hannover
2019.01 - 2020.03
- Managed cloud environments and optimised customer applications
- Automated processes using Bash scripting and Ansible to increase efficiency
- Maintained and configured Tableau Server for reliable data visualisation
- Planned and implemented hardware and software upgrades to update the system
Working Student IT Recruiter
KompiTech GmbH
Hannover
2018.01 - 2019.01
- Led engineering teams and coordinated technical resources across multiple countries
- Identified and recruited qualified candidates for technical positions
- Provided technical support and knowledge to new engineers
- Coordinated with IT team leaders to optimise staffing processes
IT Support Analyst
Abbott in Deutschland
Hannover
2016.01 - 2018.01
- Provided IT support across multiple platforms to ensure operations
- Managed Active Directory, GPO, and resources for efficient user administration
- Supported network hardware such as switches, routers, and firewalls hands-on
- Analyzed and planned IT rollouts in collaboration with the business team
Ausbildung
Master of Science - Internet Technologies & Information Systems
Leibniz Universität Hannover
Hannover 2015 - 2020
Bachelor of Science - Computer Science and Engineering
Leading University
Sylhet 2009 - 2014
Kompetenzen
- Programming languages: Python & Shell Script
- Cloud System: Azure, VMware, Docker, HyperV, QEMU-KVM, VMs, Ansible, Atlassian
- Servers: Windows Server 2016/2019/2022, Linux, Xen, MS Exchange 2016
- Network knowledge: DHCP, VPN, TCP/IP protocols, static/dynamic routing, UDP, VLAN, WLAN, Ethernet, NFS
- Operating systems: Windows, Linux, macOS, Android
- Software: O365, Citrix, EPLAN, SAP, Bitwarden, Qlik, Adobe, Google Drive, SCCM, TeamViewer, Teams, Regedit, PC Anywhere, NFON
- Hardware: Printers, scanners, workstations, laboratory equipment, telephones, mobile devices
Languages
Deutsch
Solide Kenntnisse (B1)
Englisch
Fließend
Bengali
Muttersprache
Zusätzliche Informationen
- Former organisations: Leading University Computer Club (founding member & former secretary)
- Hobbies: Cricket, New Technologies
Zeitleiste
IT Support Officer
Marley Deutschland GmbH
2024.12 - Current
System Administrator
cellumation GmbH
2021.01 - 2024.11
Working Student IT-Administrator
Connox GmbH
2020.04 - 2020.12
Working Student Cloud Engineer
MEDIQON GmbH
2019.01 - 2020.03
Working Student IT Recruiter
KompiTech GmbH
2018.01 - 2019.01
IT Support Analyst
Abbott in Deutschland
2016.01 - 2018.01
Master of Science - Internet Technologies & Information Systems
Leibniz Universität Hannover
2015 - 2020
Bachelor of Science - Computer Science and Engineering
Leading University
2009 - 2014