SAIED BASHA
Saied
Berlin
Summary
Dedicated Job Coach and Trainer with a strong background in career development, mentoring, and professional training. Experienced in coaching individuals to enhance their skills, guiding career transitions, and supporting workforce development. Expertise in strategic problem-solving, leadership training, and fostering professional growth. Proven ability to develop tailored coaching programs, facilitate interactive workshops, and provide career guidance to diverse professionals. Passionate about empowering individuals to achieve their career goals through structured training and mentorship.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Finance Committee Member
Booking.com / Majorel
Berlin
10.2020 - 05.2022
- Analyzed financial processes to enhance efficiency
- Prepared financial reports and provided strategic recommendations to management
- Identified optimization opportunities to reduce costs
Seasonal Trainer / Job Coach
Booking.com
Berlin
06.2018 - 01.2020
- Coached and trained new employees for effective onboarding
- Developed individual training plans to support professional growth
- Conducted workshops on communication, conflict resolution, and customer interaction
- Assisted in developing problem-solving strategies and efficient customer management
Customer Service Executive/ Specialist
Booking.com
Berlin
06.2016 - 06.2018
- Assisted customers and business partners with complex inquiries
- Identified and resolved issues through data-driven analysis
- Enhanced team performance through knowledge-sharing initiatives and best practices
Education
Some College (No Degree) - Software Engineering
42 Piscine
Berlin 02.2025 - 03.2025
Certificate of Gradustion - Data Science Bootcamp
Spiced Academy
Berlin, Germany 07.2023 - 10.2023
Bachelor of Science - Jura-Studium
Universität Aleppo
Aleppo 10.2006 - 07.2011
Skills
Teamwork and collaboration
Computer skills
Friendly, positive attitude
Team management
Problem-solving
Time management
Flexible and adaptable
Decision-making support
Professional ethics
Marketing
Excellent communication
Customer service
Microsoft office
Supervision
Skills And Technologies
- Python, SQL, Tableau, Power BI, Statistik, Explorative Datenanalyse (EDA)
- Berwachtes Lernen, Unüberwachtes Lernen, NLP, Deep Learning, Scikit-learn, TensorFlow, GitHub, Docker, AWS, PostgreSQL, ETL-Prozesse, Problemlösung, Strategisches Denken, Teamführung, Job Coaching, Mentoring, Englisch (fließend), Deutsch (fließend), Arabisch (Muttersprache)
Timeline
Some College (No Degree) - Software Engineering
42 Piscine
02.2025 - 03.2025
Certificate of Gradustion - Data Science Bootcamp
Spiced Academy
07.2023 - 10.2023
Finance Committee Member
Booking.com / Majorel
10.2020 - 05.2022
Seasonal Trainer / Job Coach
Booking.com
06.2018 - 01.2020
Customer Service Executive/ Specialist
Booking.com
06.2016 - 06.2018
Bachelor of Science - Jura-Studium
Universität Aleppo
10.2006 - 07.2011
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