Saif Jasser
Risk Analyst
Berlin
Summary
Experienced with entrepreneurial ventures and strategic initiatives. Utilizing innovative thinking and business acumen to drive success and foster growth.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Co-founder/ Operational Manager
ConcreteAmman
07.2022 - Current
- Co-founder, resident artist, and operational manager of one of Jordan’s top collectives taking care of the organization's needs daily, as well as event management, artist bookings, promotional and marketing needs
Event Organization - Logistics, Organizer
12.2022 - 06.2023
- Coordinated, designed, and managed various event and artist requirements for numerous collectives and organizations on weekly basisacross the Middle East, such as Vortex, Ambush, House of Afandi, Waxing Moon, and others, spanning multiple events
Practical Training
I-Hospital App
03.2022 - 06.2022
- Conducting an initial risk assessment of company infrastructure, integrating financial risk protocols within the accounting department, and establishing a framework for risk management and business continuity planning compliant with ISO 22301 standards
Customer Service Associate
Amazon
08.2020 - 10.2021
- Managing customer inquiries and concerns with a focus on delivering swift and effective resolutions while fostering customer loyalty through exceptional service handling upward of 150 customer inquiries across the UAE and Saudi Arabia
Education
Masters - Business and organizational psychology
Steinbeis Hochschule Berlin
Berlin, Jordan 01.2023 - Current
Bachelor - Risk management
American University of Madaba (AUM)
Amman, Jordan 01.2018 - 01.2022
Skills
- Excellent communication
- Listening skills
- Swift adaptability
- Analytical thinking
- Persuasion techniques
- Ability to defuse difficult situations
- Calmness under pressure
- Customer relations
Certification
IELTS, 8/9
Personal Information
- Date of Birth: 18/07/1999
- Nationality: Jordanian
Timeline
Masters - Business and organizational psychology
Steinbeis Hochschule Berlin
01.2023 - Current
Event Organization - Logistics, Organizer
12.2022 - 06.2023
Co-founder/ Operational Manager
ConcreteAmman
07.2022 - Current
Practical Training
I-Hospital App
03.2022 - 06.2022
Customer Service Associate
Amazon
08.2020 - 10.2021
Bachelor - Risk management
American University of Madaba (AUM)
01.2018 - 01.2022
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