Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sakina Ashory

Ober-Ramstadt

Summary

Dedicated and resourceful IT Systems Administrator with 4 years of experience in managing and optimizing IT infrastructures for various organizations. Proficient in implementing, configuring and maintaining a wide range of systems, networks and applications. Proficient in troubleshooting complex technical issues and providing efficient solutions to ensure smooth operations. Willingness to stay abreast of industry trends and best practices to deliver cutting-edge IT solutions

Overview

4
4
years of professional experience

Work History

IT Systems Administrator

Fraunhofer ITMP
01.2022 - Current
  • Enhanced system performance by optimizing server configurations and implementing regular maintenance routines.
  • Reduced downtime by proactively identifying potential issues and resolving them before they escalated.
  • Streamlined IT processes with the implementation of automation tools such as Baramundi, improving overall efficiency.
  • Collaborated with cross-functional teams to successfully complete complex projects on time and within budget constraints.
  • Provided exceptional technical support to end-users, promptly addressing any reported issues or concerns with system functionality.
  • Developed comprehensive documentation for IT processes and procedures, facilitating knowledge transfer amongst team members.
  • Optimized virtual environments through careful management of resource allocations and workload balancing techniques.
  • Conducted training sessions for staff on new technology implementations, increasing overall adoption rates and productivity levels.
  • Led migration efforts from legacy systems onto modern platforms without causing disruptions to end-users or compromising data integrity.
  • Participated in regular audits of IT infrastructure, ensuring compliance with industry standards and internal company policies.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Monitored networks and network devices to resolve technical problems quickly.
  • Planned and implemented upgrades to system hardware and software.
  • Identified and resolved network congestion issues and bottlenecks.
  • Installed and configured network printers and other peripheral devices.
  • Implemented and maintained virtual private networks.
  • Managed critical infrastructure upgrades, ensuring minimal disruption to business operations during transitions.
  • Migrating SharePoint to the Cloud

Help Desk & IT Support

Siemens Building Technologies
02.2020 - 12.2021
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Maintained a flexible schedule, willingly covering night shifts, weekends to ensure uninterrupted data center operations
  • Proficient in utilizing remote support tools and software to remotely access and troubleshoot user devices and systems.
  • Identified issues, analyzed information and provided solutions to problems.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Streamlined workflows by automating repetitive tasks using scripting languages such as PowerShell.
  • Maintained accurate inventory records for all hardware components within the data center, enabling efficient resource allocation during maintenance or upgrades.
  • Organized and detail-oriented with a strong work ethic.
  • Worked well in a team setting, providing support and guidance.
  • Maintained records of daily communication transactions, problems, remedial actions and installations.
  • Ability to handle IT support calls while maintaining a professional and courteous demeanor at all times.

Education

Vocational Training Certificate - Computer Science

Heinrich-Emanuel-Merck-Schule
Darmstadt, Germany
01.2020

Skills

  • Hardware Installation
  • Application Support
  • User Training
  • Network Administration
  • Server Management
  • Remote access solutions
  • VPN configuration
  • Storage management
  • Automation tools
  • Software Packaging
  • Continuous integration
  • Technical support
  • Group policy management
  • Network monitoring
  • Operating systems
  • Windows administration
  • Active Directory
  • User Support
  • Application Configuration
  • Technical Troubleshooting
  • Virtual Machine Operation
  • IP Addressing and Subnetting
  • VMware and Oracle VM
  • Quick Learner
  • Workstation Maintenance
  • End Point Configurations
  • Cloud Management
  • Permissions and Access Control
  • PowerShell
  • Data Backup
  • Virus Protection
  • IT documentation
  • Email administration
  • Cloud computing

Languages

German
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Persian
Bilingual or Proficient (C2)
Urdu
Bilingual or Proficient (C2)

Timeline

IT Systems Administrator

Fraunhofer ITMP
01.2022 - Current

Help Desk & IT Support

Siemens Building Technologies
02.2020 - 12.2021

Vocational Training Certificate - Computer Science

Heinrich-Emanuel-Merck-Schule

Similar Profiles

CREATE PROFILE
Sakina Ashory