Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
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Sakshi Sangwan

Berlin

Summary

Experienced housekeeping professional with a proven track record in overseeing and improving cleaning operations within the hospitality industry. Skilled in enhancing guest satisfaction and optimizing housekeeping procedures. Recognized for strong team collaboration and adaptability to changing requirements, with a focus on upholding high cleanliness standards and promoting effective communication within the team.

Overview

3
3
years of professional experience

Work History

Housekeeping supervisor

unicorn hospitality gmbh berlin
05.2024 - Current
  • Directed and supervised a team of housekeeping staff, ensuring tasks were completed efficiently and according to established schedules and budget guidelines.
  • Create an environment where motivated people want to participate, learn, do their best and develop
  • Performs other duties as assigned by the Executive Housekeeper/Housekeeping Manager
  • Assign rooms to housekeeping staff according to the system implemented in the hotel
  • Ensure that all deep cleaning programs are carried out according to the set schedules

Hotel Housekeeper

SK Park blue
11.2023 - 11.2024
  • Assumed the role of floor supervisor, ensuring 20 rooms on the floor were cleaned and inspected between stays.
  • Utilized hotel standard cleaning procedures to clean at a rate of 2 to 3 rooms per hour.
  • Cleaned rooms from back to front. giving attention to details, including pressing pillows an using mist to settle wrinkles, resulting in 0 check -in complaints from guests.

Hotel Housekeeper

Hotel home inn (Amrik sukhdev)
04.2022 - 01.2024
  • Awarded Room Attendant of the Month 3 times by co-worker for upbeat attitude, willingness to help others, and fast room cleaning rate of 3 per hour.
  • Tripled the rate of positive guest experiences, with 160+ guests noting the turndown services as exceptional on post-stay surveys scores.
  • Communicated with linen staff and the head of housekeeping assistant, exceeding guest expectations while increasing efficiency by 29%

Education

Global MBA - Human Resources Specialization

BSBI
Berlin, Germany
07.2025

Bachelor of Science - Biotechnology

DEEN BANDHU CHHOTU RAM UNIVERSITY OF SCIENCE AND TECHNOLOGY
06.2023

Skills

  • Leadership & Teamwork: Staff training, task assignment, decision-making, event organization
  • Relations: Guest service, conflict resolution, service excellence
  • Operations & Quality Control: Inventory management, cleaning protocols, quality assurance
  • Technology Proficiency: Microsoft Office, Google Docs, Outlook

Languages

English
Advanced (C1)
German
Elementary (A2)

Personal Information

  • Date of Birth: 24/08/2001
  • Nationality: Indian

Timeline

Housekeeping supervisor

unicorn hospitality gmbh berlin
05.2024 - Current

Hotel Housekeeper

SK Park blue
11.2023 - 11.2024

Hotel Housekeeper

Hotel home inn (Amrik sukhdev)
04.2022 - 01.2024

Global MBA - Human Resources Specialization

BSBI

Bachelor of Science - Biotechnology

DEEN BANDHU CHHOTU RAM UNIVERSITY OF SCIENCE AND TECHNOLOGY

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Sakshi Sangwan