Salah Taha
Damascus
Overview
3
3
years of professional experience
8
8
years of post-secondary education
3
3
Certifications
4
4
Languages
Work History
Call center agent
Teleperformance
2023.07 - 2024.03
- Managed timely and effective replacement of damaged or missing products.
- Participated in ongoing training sessions to stay updated on company policies and procedures, ensuring the highest quality of service for clients.
- Compiled status and performance reports for team leaders to address company strengths and weaknesses.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Pediatrics doctor of medicine
Zabadani Hospital
2022.10 - 2023.05
- Interviewed patients concerning physical complaints, discussed symptoms, asked questions, and suggested treatment options.
- Streamlined clinic operations, implementing efficient scheduling and documentation practices.
- Engaged with other professionals to impart knowledge and discuss best treatment courses.
- Streamlined referral processes for specialty services, ensuring timely access to necessary evaluations and treatments for patients.
Anatomical Pathologist
Damascus Hospital
2022.03 - 2022.09
- Utilized histology, cytology, immunology, and other techniques on daily basis.
- Prescribed medications based on patient symptoms and medical history.
- Led training for residents and new laboratory personnel to educate on protocols and specimen processing tasks.
- Supplied other doctors with patient medical history, test results and treatment information.
Medical Tourism Facilitator and Consultant
Class Esthetic at Medicine Hospital
2021.11 - 2022.02
- Plastic surgery and Hair Transplant.
- Supported company growth by consistently meeting or exceeding performance metrics for call handling, first contact resolution, and customer satisfaction.
- Maintained high levels of customer satisfaction through empathetic listening, timely problem resolution, and personalized attention.
- Consistently maintained a professional demeanor under pressure during high-call volume periods or challenging customer interactions.
Pharmacy assistant
Hassan Hashem Pharmacy
2020.11 - 2021.05
Education
Doctor of Medicine Diploma M.D -
Damascus Uiniversity, Faculty of Medicine
Damascus, Syria 2013.10 - 2021.05
National Medical Exam (NME) - undefined
National Agency of Quality and Accreditation of Higher Education
Damascus, Syria 2021.06 -
Internship Year at Damascus University Hospitals -
Damascus Uiniversity, Faculty of Medicine
Damascus, Syria 2019.09 - 2020.05
First Aid Course - undefined
Syrian Arab Red Crescent
Damascus, Syria 2017.04 - 2017.05
Skills
Microsoft Office
Social Media
Adobe Photoshop 2018
Windows
Android
Typing Speed
Direct Sales
Fluent in English
iOS
Call center experience
Certification
Clinical skills certificate, 07/2022, Arterial blood gas (ABG) testing, Surgical sutures, Nasogastric tube, Urinary catheters... etc
Recommendations
- Proff Marwan Alhalabi MD PhD, (+963) 113063, halabi-m@orient-ivf.com
- Prof Bayan Alsaid MD PhD, (+963) 933333175, drbaya@gmail.com
Volunteer Experience
Syrian Arab Red Crescent (SARC), Zabadani, Syria, 07/2021, 10/2021, Disaster Response & relief
Training
Molecular Pathology Conference, Cham Palace Hotel, Damascus, Syria, 08/2022, https://www.lovedamascus.com/en/damascus-life/08-08-2022/the-second-conference-molecular-pathology
Timeline
Call center agent
Teleperformance
2023.07 - 2024.03
Pediatrics doctor of medicine
Zabadani Hospital
2022.10 - 2023.05
Anatomical Pathologist
Damascus Hospital
2022.03 - 2022.09
Medical Tourism Facilitator and Consultant
Class Esthetic at Medicine Hospital
2021.11 - 2022.02
National Medical Exam (NME) - undefined
National Agency of Quality and Accreditation of Higher Education
2021.06 -
Pharmacy assistant
Hassan Hashem Pharmacy
2020.11 - 2021.05
Internship Year at Damascus University Hospitals -
Damascus Uiniversity, Faculty of Medicine
2019.09 - 2020.05
First Aid Course - undefined
Syrian Arab Red Crescent
2017.04 - 2017.05
Doctor of Medicine Diploma M.D -
Damascus Uiniversity, Faculty of Medicine
2013.10 - 2021.05