Overview
Work History
Education
Skills
Certification
Recommendations
Volunteer Experience
Training
Timeline
Generic

Salah Taha

Damascus

Overview

3
3
years of professional experience
8
8
years of post-secondary education
3
3
Certifications
4
4
Languages

Work History

Call center agent

Teleperformance
07.2023 - 03.2024
  • Managed timely and effective replacement of damaged or missing products.
  • Participated in ongoing training sessions to stay updated on company policies and procedures, ensuring the highest quality of service for clients.
  • Compiled status and performance reports for team leaders to address company strengths and weaknesses.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.

Pediatrics doctor of medicine

Zabadani Hospital
10.2022 - 05.2023
  • Interviewed patients concerning physical complaints, discussed symptoms, asked questions, and suggested treatment options.
  • Streamlined clinic operations, implementing efficient scheduling and documentation practices.
  • Engaged with other professionals to impart knowledge and discuss best treatment courses.
  • Streamlined referral processes for specialty services, ensuring timely access to necessary evaluations and treatments for patients.

Anatomical Pathologist

Damascus Hospital
03.2022 - 09.2022
  • Utilized histology, cytology, immunology, and other techniques on daily basis.
  • Prescribed medications based on patient symptoms and medical history.
  • Led training for residents and new laboratory personnel to educate on protocols and specimen processing tasks.
  • Supplied other doctors with patient medical history, test results and treatment information.

Medical Tourism Facilitator and Consultant

Class Esthetic at Medicine Hospital
11.2021 - 02.2022
  • Plastic surgery and Hair Transplant.
  • Supported company growth by consistently meeting or exceeding performance metrics for call handling, first contact resolution, and customer satisfaction.
  • Maintained high levels of customer satisfaction through empathetic listening, timely problem resolution, and personalized attention.
  • Consistently maintained a professional demeanor under pressure during high-call volume periods or challenging customer interactions.

Pharmacy assistant

Hassan Hashem Pharmacy
11.2020 - 05.2021

Education

Doctor of Medicine Diploma M.D -

Damascus Uiniversity, Faculty of Medicine
Damascus, Syria
10.2013 - 05.2021

National Medical Exam (NME) - undefined

National Agency of Quality and Accreditation of Higher Education
Damascus, Syria
06.2021 - undefined

Internship Year at Damascus University Hospitals -

Damascus Uiniversity, Faculty of Medicine
Damascus, Syria
09.2019 - 05.2020

First Aid Course - undefined

Syrian Arab Red Crescent
Damascus, Syria
04.2017 - 05.2017

Skills

Microsoft Office

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Certification

Clinical skills certificate, 07/2022, Arterial blood gas (ABG) testing, Surgical sutures, Nasogastric tube, Urinary catheters... etc

Recommendations

  • Proff Marwan Alhalabi MD PhD, (+963) 113063, halabi-m@orient-ivf.com
  • Prof Bayan Alsaid MD PhD, (+963) 933333175, drbaya@gmail.com

Volunteer Experience

Syrian Arab Red Crescent (SARC), Zabadani, Syria, 07/2021, 10/2021, Disaster Response & relief

Training

Molecular Pathology Conference, Cham Palace Hotel, Damascus, Syria, 08/2022, https://www.lovedamascus.com/en/damascus-life/08-08-2022/the-second-conference-molecular-pathology

Timeline

Call center agent

Teleperformance
07.2023 - 03.2024

Pediatrics doctor of medicine

Zabadani Hospital
10.2022 - 05.2023

Anatomical Pathologist

Damascus Hospital
03.2022 - 09.2022

Medical Tourism Facilitator and Consultant

Class Esthetic at Medicine Hospital
11.2021 - 02.2022

National Medical Exam (NME) - undefined

National Agency of Quality and Accreditation of Higher Education
06.2021 - undefined

Pharmacy assistant

Hassan Hashem Pharmacy
11.2020 - 05.2021

Internship Year at Damascus University Hospitals -

Damascus Uiniversity, Faculty of Medicine
09.2019 - 05.2020

First Aid Course - undefined

Syrian Arab Red Crescent
04.2017 - 05.2017

Doctor of Medicine Diploma M.D -

Damascus Uiniversity, Faculty of Medicine
10.2013 - 05.2021

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Salah Taha