Salman Afzal
London
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Supermarket
2018.09 - 2020.11
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Chef
Resturant
2015.08 - 2018.04
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Maintained well-organized mise en place to keep work consistent.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
Customer Service Representative
Mobilink Franchise
2013.04 - 2015.02
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Investigated and resolved customer inquiries and complaints quickly.
Education
Associate of Science - Science
Government Post Graduate College
Swabi, Pakistan 05.2013
High School Diploma -
Al Badar Model School
Swabi, Pakistan06.2011
Skills
- Database Management
- Customer Service
- Plates Presentation
- Microsoft Windows
- Order Picking and Processing
- Delivery Schedule Development
- Operations Analysis
- Work Order Management
Languages
Pashto
Bilingual or Proficient (C2)
Urdu
Advanced (C1)
English
Upper intermediate (B2)
Timeline
Delivery Driver
Supermarket
2018.09 - 2020.11
Chef
Resturant
2015.08 - 2018.04
Customer Service Representative
Mobilink Franchise
2013.04 - 2015.02
Associate of Science - Science
Government Post Graduate College
High School Diploma -
Al Badar Model School