Samantha Wierney
Camden
Summary
Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Member
Chic-Fil-A
05.2025 - Current
- Assisted customers with menu selections and ensured a positive dining experience.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Handled cash transactions accurately and efficiently at the register.
- Adapted quickly to changing priorities in fast-paced service environment.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted customers in selecting merchandise best suited to needs.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
EMS/Volunteer Firefighter
Camden-wyoming Fire Company
Camden, DE
09.2023 - Current
- Administered first aid and CPR to patients in emergency situations.
- Collaborated with team members to ensure efficient patient transport and care.
- Conducted regular equipment checks to maintain operational readiness of emergency tools.
- Participated in community outreach programs to promote fire safety awareness and education.
- Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and community partners.
- Provided supportive measures such as oxygen administration or splinting while awaiting the arrival of additional medical resources during mass casualty incidents.
- Provided compassionate care for patients in crisis, including those experiencing emotional distress or mental health concerns.
- Maintained accurate documentation of patient encounters according to regulatory standards while protecting sensitive personal information.
- Administered CPR, oxygen and other life-saving medical treatments.
- Responded to 911 calls for medical emergencies.
- Delivered emotional support to patients and families.
- Assisted with lifting and moving patients.
- Educated community members on fire prevention strategies through outreach programs and events.
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Participated in community outreach programs to raise awareness of fire prevention and safety measures.
- Assisted in the containment of hazardous materials spills, ensuring public safety and environmental protection.
- Responded to emergency calls and provided medical assistance to injured individuals.
- Provided station tours
Personal Shopper
Walmart
Camden, DE
08.2020 - 03.2025
- Curated personalized shopping experiences based on customer preferences and needs.
- Collaborated with store teams to optimize product placement and inventory management.
- Resolved customer inquiries and provided expert advice on product selections.
- Analyzed sales trends to recommend strategic promotions and product offerings.
- Trained new staff on best practices for customer service and shopping efficiency.
- Developed relationships with regular customers to foster loyalty and repeat business.
- Led initiatives for improving delivery processes, ensuring timely order fulfillment.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
- Assisted clients in managing returns and exchanges, ensuring hassle-free process that maintained their trust in service.
- Recommended alternative products or options when specific items were out of stock or unavailable.
- Facilitated seamless shopping experiences during high-demand sales periods, securing desired items before stock depletion.
Education
Associate of Science - Culinary
Delaware Technical Community College
DE05.2020
High School Diploma -
Dover High School
Dover06.2016
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Cash handling
- Flexible schedule
- Money handling
- Heavy lifting
- Order preparation
- Willingness to learn
- Shipping and receiving
- POS systems
- Multitasking
- Team collaboration
- Customer communication
Certification
CPR
BLS
Timeline
Team Member
Chic-Fil-A
05.2025 - Current
EMS/Volunteer Firefighter
Camden-wyoming Fire Company
09.2023 - Current
Personal Shopper
Walmart
08.2020 - 03.2025
Associate of Science - Culinary
Delaware Technical Community College
High School Diploma -
Dover High School