Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sammy-Jo Illg

Student
Baiersbronn

Overview

5
5
years of professional experience
2
2
Certifications

Work History

Tourist Information Officer

Nationalparkregion Schwarzwald
08.2024 - Current
  • Provided exceptional customer service through attentive listening and thoughtful recommendations tailored to individual preferences.
  • Collaborated with other Tourist Information Officers to create a cohesive brand identity for the region''s tourism industry.
  • Daily use of different languages such

Employee

C&A
10.2022 - Current
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.

Voluntary Social Year

Freies Radio Freudenstadt
09.2021 - 09.2022
  • Collaboration with institutions that support individuals with disabilities in school and everyday life.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Learned and adapted quickly to new technology and software applications.
  • Organized and detail-oriented with a strong work ethic.

Housekeeping Room Attendant

Hotel Bareiss
10.2019 - 07.2021
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.

Temporary Help for Service & Housekeeping

Álfasteinn Country Home Guesthouse
08.2019 - 09.2019
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Education

Bachelor of Science - Psychology

University of Applied Science Fresenius
Idstein, Germany
04.2001 -

Specialized Secondary School Diploma - History, Biology And German

Richard Von Weizsäcker High School
Baiersbronn, Germany
04.2001 -

Wilhelm Münster Primary School
Baiersbronn, Germany
07.2010

Skills

Patience and Empathy

Certification

Latin Diploma

Languages

German
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Upper intermediate (B2)
Norwegian
Elementary (A2)

Timeline

Tourist Information Officer

Nationalparkregion Schwarzwald
08.2024 - Current

Employee

C&A
10.2022 - Current

Voluntary Social Year

Freies Radio Freudenstadt
09.2021 - 09.2022

Latin Diploma

07-2020

Housekeeping Room Attendant

Hotel Bareiss
10.2019 - 07.2021

Certificate of Achievement

09-2019

Temporary Help for Service & Housekeeping

Álfasteinn Country Home Guesthouse
08.2019 - 09.2019

Bachelor of Science - Psychology

University of Applied Science Fresenius
04.2001 -

Specialized Secondary School Diploma - History, Biology And German

Richard Von Weizsäcker High School
04.2001 -

Wilhelm Münster Primary School

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