Sammy-Jo Illg
Student
Baiersbronn
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Tourist Information Officer
Nationalparkregion Schwarzwald
08.2024 - Current
- Provided exceptional customer service through attentive listening and thoughtful recommendations tailored to individual preferences.
- Collaborated with other Tourist Information Officers to create a cohesive brand identity for the region''s tourism industry.
- Daily use of different languages such
Employee
C&A
10.2022 - Current
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
Voluntary Social Year
Freies Radio Freudenstadt
09.2021 - 09.2022
- Collaboration with institutions that support individuals with disabilities in school and everyday life.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
- Organized and detail-oriented with a strong work ethic.
Housekeeping Room Attendant
Hotel Bareiss
10.2019 - 07.2021
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Temporary Help for Service & Housekeeping
Álfasteinn Country Home Guesthouse
08.2019 - 09.2019
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor of Science - Psychology
University of Applied Science Fresenius
Idstein, Germany 04.2001 -
Specialized Secondary School Diploma - History, Biology And German
Richard Von Weizsäcker High School
Baiersbronn, Germany 04.2001 -
Wilhelm Münster Primary School
Baiersbronn, Germany07.2010
Skills
Patience and Empathy
Research and analysis
Fast learning
Emotional awareness
Multilingual Proficiency
MS Office & SPSS
Data Entry
Sales and Marketing
Certification
Latin Diploma
Languages
German
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Upper intermediate (B2)
Norwegian
Elementary (A2)
Timeline
Tourist Information Officer
Nationalparkregion Schwarzwald
08.2024 - Current
Employee
C&A
10.2022 - Current
Voluntary Social Year
Freies Radio Freudenstadt
09.2021 - 09.2022
Latin Diploma
07-2020
Housekeeping Room Attendant
Hotel Bareiss
10.2019 - 07.2021
Certificate of Achievement
09-2019
Temporary Help for Service & Housekeeping
Álfasteinn Country Home Guesthouse
08.2019 - 09.2019
Bachelor of Science - Psychology
University of Applied Science Fresenius
04.2001 -
Specialized Secondary School Diploma - History, Biology And German
Richard Von Weizsäcker High School
04.2001 -
Wilhelm Münster Primary School