SAMUEL NTOW
Software Developer
Frankfurt
Summary
Experienced Software Developer with 7+ years in designing, developing, and deploying scalable web applications. Proficient in RESTful APIs, cloud technologies (AWS, Azure), and CI/CD processes. Demonstrated ability to enhance software functionality and improve system performance, contributing to business success. Strong collaborator with cross-functional teams to achieve project goals.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Software Developer
ThinkSurance GmbH
Frankfurt
6 2022 - Current
- Improved company revenue by 10% through integrating and updating complex insurance calculation services
- Automated deployment processes, improving service delivery and operational efficiency
- Increased insurer product performance and reliability by 90% through implementing pre-production validation strategies
- Built and integrated insurance products, enhancing functionality and system compatibility
- Developed and implemented new features while maintaining and updating existing insurer services
- Investigated and debugged insurance products to resolve technical issues efficiently
- Collaborated closely with Insurance Product Management (IPM) team, providing feedback to improve insurer services.
- .Boosted customer satisfaction rates through timely resolution of reported technical issues during support phase of projects
Software Developer
Grameen Foundation U.S.A.
Accra
02.2019 - 05.2022
- Developed financial wallet system that helps to accelerate loan provision processes by 80%, enabling seamless CUSD conversions and providing collateral platform for entrepreneurs
- Created dynamic risk assessment tool for women entrepreneurs which improved daily work hazard awareness by 80% in Philippines through offering best practice recommendations and provide multi-language support
- Developed predictive agricultural system that enhance farmers yield significantly by managing plots, monitoring farm conditions, and providing real-time profit and loss projections
- Managed Docker, Git deployments, AWS server deployment, ensuring continuous delivery and integration
- Automated database backup processes using Jenkins, enhancing data security and recovery capabilities
- Facilitated client training and offered technical support to ease software integration.
Software Developer
SoftTribe Ghana
Accra
06.2017 - 12.2018
- Delivered innovative transport ticketing system which boost revenue by streamlining bus hire and ticket booking processes with real-time notifications and electronic payment options
- Improved revenue and accountability of Ghana SSNIT Property by 60% through development of tenancy management system, enhancing tenant registration and reporting capabilities
- Transformed vehicle registration and licensing processes, improving service efficiency and reducing operational delays with features like VIN validation and real-time SMS notifications
- Created branchless banking platform that improved revenue operations, targeting local market businesswomen by registering distributors, vendors, and field engineers, while managing credit transfers, deposits, and withdrawals
- Conducted thorough debugging and testing to ensure software reliability and performance
- Provided technical support and training to clients for smooth software adoption.
Programmer
3C TECHNOLOGIES
Accra-Ghana
06.2016 - 06.2017
- Implemented national project tracking system for Ghana Ministry, enabling government officials improve their monitoring of ongoing projects, receive timely updates, and facilitate better decision-making by 70%
- Developed a hybrid app for the Ghana National Birth & Death Registry, enabling offline registration with data synchronisation to the main server once online
- Developed platform that helps to manage over 2000 clients in purchasing sms credit , rollback of SMS credits, generated reports on client credit usage, calculated average daily credit usage, and provided detailed SMS transaction reports
- Developed system that provides detailed reports on each engineer's work schedules and sends feedback to engineers after their activities have been reviewed by consultant
- Created document archiving system that stored documents in various formats, assigned functional roles to users, and featured deep search capabilities
- Supported clients through training and technical help to promote smooth software integration.
- Identified opportunities for process improvement, leading to a more efficient development cycle
- Increased application performance by conducting thorough code optimizations and leveraging modern caching techniques
Noc Officer (Internship)
INTERNET SOLUTIONS GH.
Premier Towers GHANA
06.2013 - 08.2015
- Built app for data tool analysis, collecting input data to generate statistics and notifying engineers when sectors exceeded allocated bandwidth.
- Developed application that improved management of client details by 90% in Central Client Contact Database, including updating, deleting, adding new data, and tracking number of clients added weekly, monthly, and annually
- Engaged key personnel to identify root causes and implement corrective actions
- Maintained maximum system uptime through proactive oversight and scheduled maintenance.
Education
Bachelor of Technology - Computer Science
Accra Technical University
Accra,Ghana 09.2012 - 05.2015
General Science - undefined
Holy Trinity Senior High School
Accra, Ghana 04.2008 - 05.2012
Skills
PHP
Laravel
Symfony
Nestjs
JavaScript
SQL
MySQL
JSON
GraphQL
Jenkins
Docker
Ansible
AWS
Azure Cloud
SOLID
DRY
RESTful APIs
SOAP
MySQL
SQL
Agile/Scrum
System Design
Debugging
Problem-Solving
Git proficiency
API design knowledge
Technical Support
Test-driven development
Contiguous integration systems
Team Collaboration
Certification
Google Professional Mobile & Web Engineer, 06/01/20, 11/01/20
References
- Stefan Bieliauskas, Tech Lead, Thinksurance GmbH, +49 151 24188417
- Timm Weitzil, CEO, Thinksurance GmbH, +49 170 7754669
Projects
MyTribute.Life: Developed a platform for memorializing loved ones, featuring photo galleries, video uploads, guestbook sign-ins, and yearly reminders for death anniversaries and birthdays QikPatrol: Created a security app that registers residents, sends GPS coordinates to servers, and enables quick alerts to family, police, and security agencies during emergencies QikPatrol SMS Forwarder: Developed an app that forwards incoming SMS content and sender information to a server for processing, used in triggering notifications Insurance Management System: Built an app that manages insurance policies and claims, records calls, and provides client reminders Church Management System: Developed an app that manages church activities such as member registration, tithes, pledges, and customized payments
Timeline
Software Developer
Grameen Foundation U.S.A.
02.2019 - 05.2022
Software Developer
SoftTribe Ghana
06.2017 - 12.2018
Programmer
3C TECHNOLOGIES
06.2016 - 06.2017
Noc Officer (Internship)
INTERNET SOLUTIONS GH.
06.2013 - 08.2015
Bachelor of Technology - Computer Science
Accra Technical University
09.2012 - 05.2015
General Science - undefined
Holy Trinity Senior High School
04.2008 - 05.2012
Software Developer
ThinkSurance GmbH
6 2022 - Current