Samuel Thomas
Dover
Summary
Dynamic operations and logistics professional with a proven track record in shipping, retail sales, and restaurant management. Expertise in routing, customer service, supervision, and troubleshooting, complemented by leadership experience as a volunteer sound engineer. A solid background in supporting project teams and driving efficient operations has led to significant process improvements while maintaining exceptional client communication standards. Recognized for effectively managing multiple tasks, showcasing strong problem-solving abilities, and demonstrating outstanding organizational skills.
Overview
5
5
years of professional experience
Work History
DRA & GTDR Associate
Amazon
10.2022 - Current
- Directed package flow and ensured accurate outbound assignments.
- Monitored shipments, resolved routing exceptions, and supported dock operations.
- Managed trailer flow, line-haul schedules, and maintained compliance records.
Sales Associate
AutoZone
04.2022 - 10.2022
- Assisted customers in selecting automotive parts and products.
- Operated POS system, processed transactions, and maintained displays.
- Solved customer challenges by offering relevant products and services.
Assistant Manager / Dispatcher
Select Pizza and Grille
04.2020 - 04.2022
- Supervised staff, managed scheduling, and trained employees.
- Coordinated delivery routes and resolved customer and driver issues.
- Controlled inventory, supplies, and assisted with customer service during peak hours.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Associate’s Degree - Automotive Technologies
Delaware Technical Community College
Skills
- Operational efficiency
- Coordination proficiency
- Team leadership
- Inventory Control
- Systematic problem-solving
- Audio Engineering
- Effective communication
- Attention to detail
- Proficient in computer applications
Timeline
DRA & GTDR Associate
Amazon
10.2022 - Current
Sales Associate
AutoZone
04.2022 - 10.2022
Assistant Manager / Dispatcher
Select Pizza and Grille
04.2020 - 04.2022
Associate’s Degree - Automotive Technologies
Delaware Technical Community College