Sana Haj
UX Researcher
München,BY
Summary
Experienced with business development, User experience research and design, team leadership, and strategic planning. Utilizes innovative problem-solving and market analysis to drive company growth and success. Track record of building and leading cohesive teams, adapting to changing business landscapes, and delivering impactful results.
Overview
2026
2026
years of professional experience
Work History
Founder/Event Operations Manager
Helles Event
03.2025 - 01.2026
- Curated and led a series of up to 10 daily creative workshops, integrating mental wellness principles into each session.
- Expanded business and Instagram audience from 0 to 7,000 within 3 months through strategic planning and partnership development.
- Achieved seamless event execution by managing all phases of the lifecycle, from concept ideation to delivery. Delivered engaging UX-driven experiences through strategic design and effective budget management. Fostered strong partnerships and coordinated venue logistics to maximize event impact.
- Crafted innovative event themes integrating art, pastry, craft, floral design, and lifestyle elements to appeal to a wide demographic spectrum.
- Developed event timelines, managing tasks and deadlines effectively.
User Research Intern
Saba Idea (Filimo)
12.2024 - 05.2025
- Assisted in data collection using qualitative and quantitative methods for ongoing studies.
- Collaborated with team members to analyze findings and prepare reports for stakeholders.
- Developed and optimized testimonial features to strengthen user trust and credibility.
- Performed in-depth user analysis through comment tagging techniques to enhance user experience.
- Facilitated identification of usability obstacles for elderly users and developed actionable recommendations for accessibility upgrades.
Operations Manager
Helles Store
2020 - 2025
- Managed comprehensive operations at Heles Store, focusing on revenue generation and customer satisfaction.
- Directed a team of 7 to foster collaboration and drive innovation in an onsite work environment.
- Executed targeted campaigns and engagement strategies, successfully growing Instagram follower count from 0 to 56,000 during the inaugural year.
- Streamlined inventory management processes to enhance stock accuracy and reduce discrepancies.
Education
UI/UX Design
ESDi (Escola Superior De Disseny)
Barcelona2024
Architectural Engineering
Azad University
Iran, Tehran2019
Skills
- Prototyping and wireframing
- Prototyping
- User journey mapping
- Information Architecture
- Design Systems
- Usability Testing
- Web accessibility
- Entrepreneurial and innovative
Languages
English
Advanced (C1)
Persian
Bilingual or Proficient (C2)
German
Elementary (A2)
Timeline
Founder/Event Operations Manager
Helles Event
03.2025 - 01.2026
User Research Intern
Saba Idea (Filimo)
12.2024 - 05.2025
Operations Manager
Helles Store
2020 - 2025
UI/UX Design
ESDi (Escola Superior De Disseny)
Architectural Engineering
Azad University
Personal Information
Date of Birth: 13/09/1995