Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandra Good-Gonzales

Claymont

Summary

Dynamic manager with a proven track record at Old Navy, enhancing operational efficiency through strategic process improvements. Skilled in team leadership and client advocacy, I excel in optimizing resource allocation and fostering a collaborative environment. Committed to professional ethics and multicultural competence, I effectively support diverse client needs.

Developed strong interpersonal and conflict resolution skills in a supportive and collaborative environment. Possesses the ability to adapt and effectively communicate with diverse populations. Seeking to transition into a new field, bringing commitment to fostering positive outcomes and promoting well-being.

Overview

3
3
years of professional experience

Work History

Manager

Old Navy
08.2023 - Current
  • Coordinated team activities to ensure smooth daily operations and achieve business objectives.
  • Managed scheduling and workflow to optimize resource allocation and meet project deadlines.
  • Implemented process improvements that enhanced operational efficiency and reduced bottlenecks.
  • Assisted in training new employees on company procedures and best practices for effective performance.

Case Manager Intern

Salvation Army Shelter
08.2022 - 04.2023
  • Assisted clients in developing personalized case plans to address individual needs.
  • Coordinated referrals to community resources and support services for clients.
  • Documented client interactions and progress in case management software accurately.
  • Facilitated intake assessments to identify immediate needs of new residents.

Education

Bachelor of Social Work - Social Work

Widener University
Chester, PA
05-2025

High School Diploma -

Milton Hershey School
Hersehy PA
06-2019

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Multicultural competence
  • Client advocacy
  • Professional ethics
  • Self-care strategies

Timeline

Manager

Old Navy
08.2023 - Current

Case Manager Intern

Salvation Army Shelter
08.2022 - 04.2023

Bachelor of Social Work - Social Work

Widener University

High School Diploma -

Milton Hershey School
Sandra Good-Gonzales