Sandra Harvey
Dover
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Caregiver
Self-employeed
04.2019 - 10.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Cashier Team Lead
Redners Warehouse Market
02.2019 - 04.2021
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Developed strong relationships with repeat customers through friendly service interactions.
Referral Coordinator
Burlington Pediatrics, PA
04.2015 - 08.2018
- Scheduled appointments with specialists on behalf of clients.
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- Processed referral requests from patients, doctors and other health care professionals.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Responded to patient inquiries to offer timely updates regarding referral status.
- Managed electronic health records efficiently, safeguarding sensitive patient information while expediting the referral process.
Office Assistant
CS Carolina
03.2014 - 04.2015
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Administrative Assistant
UNC Health Care
04.2007 - 03.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
Education
No Degree - Medical Assisting
University of Brookstone
Greensboro, NC04.2008
Associate of Science - Psychology
University of Phoenix
Arizona10.2006
Skills
- Customer Service
- Friendly, Positive Attitude
- Problem-Solving
- Attention to Detail
- Dependable and Responsible
Timeline
Caregiver
Self-employeed
04.2019 - 10.2022
Cashier Team Lead
Redners Warehouse Market
02.2019 - 04.2021
Referral Coordinator
Burlington Pediatrics, PA
04.2015 - 08.2018
Office Assistant
CS Carolina
03.2014 - 04.2015
Administrative Assistant
UNC Health Care
04.2007 - 03.2014
No Degree - Medical Assisting
University of Brookstone
Associate of Science - Psychology
University of Phoenix
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