Sandra Jovicic
Hamburg
Summary
Dynamic professional with expertise in client relationship management and communication strategy development. Proven ability to enhance brand awareness and customer satisfaction through strategic public relations campaigns and content creation. Adept at problem-solving and cultural adaptability, ensuring seamless transitions and positive client experiences. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
17
17
years of professional experience
Work History
Relocation Consultant
PROGEDO GmbH & Co. KG
10.2024 - Current
- Coordinated relocation logistics, ensuring seamless transitions for clients and their families.
- Researched housing options, schools, and local amenities.
- Provided comprehensive support during property viewings, enhancing client decision-making experiences.
- Developed tailored relocation plans based on individual client needs and preferences.
- Reduced client stress during the moving process by offering comprehensive support and guidance throughout each stage of relocation.
- Organized orientation sessions for relocated employees on local customs and culture norms easing adaptation period.
Copywriter
Self Employed
01.2017 - 01.2020
- Developed engaging copy for diverse clients, enhancing brand voice and audience connection.
- Reviewed and edited final copy for accuracy and to correct grammar errors.
- Increased brand awareness through the creation of compelling content for website landing pages, blog posts, and email newsletters.
- Enhanced product visibility by writing clear and concise product descriptions for e-commerce websites.
- Updated website content regularly to keep company's offerings fresh and engaging for returning visitors.
Media Spokesperson & Copywriter
Restaurant & Weinhandel Sansibar
08.2008 - 09.2019
- Developed and maintained relationships with key media representatives to enhance brand visibility.
- Crafted strategic communication plans to effectively address public inquiries and concerns.
- Produced and distributed brochures, newsletters and press kits.
- Supported public relations managers with writing, researching and preparation of materials
- Cultivated strong relationships with media representatives to secure widespread coverage and feature stories.
Travel Consultant
Expedia Group
08.2016 - 11.2018
- Adapted quickly to changing circumstances, ensuring seamless travel experiences for all clients.
- Addressed unforeseen challenges during trips by coordinating alternative arrangements or providing support as needed.
- Enhanced customer satisfaction by tailoring travel packages to individual preferences and needs.
- Worked closely with clients to understand unique needs and meet specific travel desires.
Public Relations & Marketing Manager
Hotel Goldener Stern
02.2009 - 08.2009
- Developed and executed comprehensive PR strategies to enhance brand visibility and reputation.
- Managed media relations, securing coverage in local and national publications.
- Coordinated press events and promotional activities to engage target audiences and stakeholders.
- Planned and executed successful PR events, ensuring positive exposure for the organization.
- Designed and created campaign e-mail invitations, articles and marketing videos.
- Enhanced brand image by developing and executing strategic public relations campaigns.
- Raised brand awareness through consistent marketing efforts and product campaign launches.
Education
Bachelor of Arts - Journalism & Marketing
Akademie Mode & Design
HamburgSkills
- Client relationship management
- Needs assessment
- Communication strategy development
- Content creation
- Brand awareness enhancement
- Public relations campaigns
- Customer satisfaction improvement
- Cultural adaptability
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Excellent communication
Languages
English
Advanced (C1)
German
Bilingual or Proficient (C2)
Serbian
Bilingual or Proficient (C2)
Timeline
Relocation Consultant
PROGEDO GmbH & Co. KG
10.2024 - Current
Copywriter
Self Employed
01.2017 - 01.2020
Travel Consultant
Expedia Group
08.2016 - 11.2018
Public Relations & Marketing Manager
Hotel Goldener Stern
02.2009 - 08.2009
Media Spokesperson & Copywriter
Restaurant & Weinhandel Sansibar
08.2008 - 09.2019
Bachelor of Arts - Journalism & Marketing
Akademie Mode & Design