Sandra Matier
Wilmington
Summary
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Looking for an opportunity to join an medical office either part time or full time.
Overview
15
15
years of professional experience
Work History
Retail Customer Service Associate
Dick's Sporting Goods, Inc
10.2023 - 04.2024
- Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Provided personalized recommendations to customers based on their needs, preferences, and budget constraints.
- Assisted customers with product selection, increasing sales and promoting brand loyalty.
- Maintained a clean and organized store environment, enhancing customer shopping experience.
Horse Trainer
Self Employed Services
02.2009 - 10.2021
- Enhanced horse performance by implementing personalized training plans and monitoring progress.
- Increased clients'' satisfaction with tailored training programs for individual horses based on their unique needs.
- Contributed to improved race results by designing effective strength and endurance exercises for each horse.
- Promoted a safe and comfortable environment for horses, ensuring proper care and attention to their physical, emotional, and mental wellbeing.
Cashier/Customer Service Cashier
Costco
04.2019 - 11.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
No Degree - Certified Medical Administrative Assistant
Delaware Technical Community College
Stanton, Delaware06.2024
Skills
- Cash Handling
- Customer Support
- Customer service excellence
- Interpersonal Communication
Timeline
Retail Customer Service Associate
Dick's Sporting Goods, Inc
10.2023 - 04.2024
Cashier/Customer Service Cashier
Costco
04.2019 - 11.2020
Horse Trainer
Self Employed Services
02.2009 - 10.2021
No Degree - Certified Medical Administrative Assistant
Delaware Technical Community College
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