Reading, dancing, singing
Sandra Osemwengie
Cleaner
Eseen
Summary
Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
5
5
years of professional experience
1
1
Language
Work History
Housekeeping Team Leader
Acciona Sogex Cleaning Facilities
09.2020 - 12.2023
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
- Enhanced guest satisfaction by ensuring timely and thorough housekeeping services in all rooms and common areas.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Coordinated household cleaning service operations and managed client relations.
- Fostered a culture of continuous improvement within the team, leading to an increase in service quality and efficiency.
- Placed orders for housekeeping supplies and guest toiletries.
- Collaborated with management to develop and implement effective inventory control systems for cleaning supplies and linens.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Completed schedules, shift reports, and other business documentation.
- Promoted teamwork amongst housekeeping staff through regular meetings, sharing best practices, and providing ongoing feedback on performance improvements needed.
Retail Assistance
Brand for Less
07.2018 - 11.2019
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Resolved customer complaints professionally, maintaining a positive brand image.
- Assisted customers with prompt and polite support in-person and via telephone.
Education
Associate's Degree - Journalism And Mass Communication
Delta State Polytechnic
Delta State Nigeria09.2013
Skills
Team Player
Interests
Timeline
Housekeeping Team Leader
Acciona Sogex Cleaning Facilities
09.2020 - 12.2023
Retail Assistance
Brand for Less
07.2018 - 11.2019
Associate's Degree - Journalism And Mass Communication
Delta State Polytechnic
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