Sandra Rodriguez Villegas
Laatzen
Summary
Multilingual professional, personable and confident with passion for fostering cross-cultural relationships and driving business growth. Possesses comprehensive understanding of global market dynamics and excels in strategic planning and negotiation. Poised to create significant value by leveraging analytical skills and innovative solutions.
Overview
13
13
years of professional experience
Work History
Invoice Solution
KONE GmbH
06.2022 - Current
- Provided exceptional customer service to both internal departments and external vendors, addressing inquiries professionally and efficiently.
- Streamlined accounts payable processes for increased accuracy and faster payment turnaround times.
- Reconciled processed invoices against purchase orders, identifying discrepancies and resolving issues promptly.
- Maintained accurate vendor information in the database, ensuring efficient communication and payment processing.
- Managed high volume of invoices, consistently meeting deadlines while maintaining accuracy and organization.
- Coordinated with procurement team on purchase order creation and modifications, ensuring seamless integration into the invoicing process.
- Reduced invoice errors with thorough data entry and verification procedures.
- Ensured prompt approval of invoices through effective communication with appropriate department managers or budget owners.
LOCATION ACQUISITION
NordCon UG
02.2021 - 05.2022
- Contract negotiations
- Coordination of all necessary contractual agreements between the owners and the network operators
- Coordination of contracts with framework contract partners from industry, electricity network operators and with public broadcasters
- Regulation of shared use agreements between network operators
- Authority engineering, coordination with nature conservation authorities, land register, cadastral and surveying offices
- Construction supervision
- Construction and project management
- Project coordination
- Ordering (SAP, ARIBA, TAULIA, TTWOS, etc.)
Junior Account Manager
Vodafone GmbH
06.2019 - 01.2021
- Sales of standard products, catalog solutions and add-ons to existing business customers and to new customers (acquisition); initially as support for the (senior) account managers
- Analyzed sales areas and qualify customer contacts.
- Analyzed and acquire new customer potential Reduce churn rates and carry out customer needs analyzes taking into account competitive conditions (price analyses, complementary needs).
- Responsible for making appointments, sales visits, preparing offers, following up, concluding contracts as well as evaluating success or failure.
- Took care of customer recovery, sometimes with the support of (senior) account managers and sales managers.
Hostess and Translations
Messe Hannover AG
07.2015 - 05.2019
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Translated business converstations in polish, german, spanish and english
- Represented Peru at International Fairs (TT Wasrsaw)
Receptionist
Gran Hotel Bolivar
08.2014 - 05.2015
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Responded to inquiries from callers seeking information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Waitress
SushiBar Gim
10.2012 - 06.2014
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Parcel Tracking
GLS
06.2011 - 07.2013
- Conducted quality checks of incoming parcels to confirm correct labeling information before entering into the sorting process.
- Improved inventory accuracy by streamlining processes for receiving, stocking, and tracking merchandise.
- Supported successful project completion by coordinating resources, tracking progress, and ensuring deadlines were met.
- Maintained efficient administrative processes including class scheduling, attendance tracking, and payment collection.
Education
Bachelor of Arts - International Business Management
Iu Internationale Hochschule
Hanover, Germany07.2019
Skills
- Microsoft Excel
- Multilingual; german, spanish, polish, english
- Invoice processing
- Document management
- Invoice verification
- SAP
- Multitasking
- Organizational skills
- Team collaboration
- Effective communication
- Adaptability and flexibility
Timeline
Invoice Solution
KONE GmbH
06.2022 - Current
LOCATION ACQUISITION
NordCon UG
02.2021 - 05.2022
Junior Account Manager
Vodafone GmbH
06.2019 - 01.2021
Hostess and Translations
Messe Hannover AG
07.2015 - 05.2019
Receptionist
Gran Hotel Bolivar
08.2014 - 05.2015
Waitress
SushiBar Gim
10.2012 - 06.2014
Parcel Tracking
GLS
06.2011 - 07.2013
Bachelor of Arts - International Business Management
Iu Internationale Hochschule
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