SANDRA ENIH FORGWE
Newport ,United Kingdom
Summary
MSc Mental Health Nursing student with experience as a Mental Health Support Worker in both acute and community settings. Confident supporting individuals with complex needs and managing risk in a calm, practical way. Strong team player with good communication skills and a consistent, person-centred approach to care. Keen to continue developing clinically within a supportive nursing team.
Overview
5
5
years of professional experience
Work History
Bank Support Worker
Aneurin Bevan University Health Board
05.2025 - Current
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Documented care provided, ensuring accurate and up-to-date records were kept.
- Worked with compassion, kindness and care to deliver exceptional patient-centred clinical services.
- Monitored patient behaviour closely to determine health changes, reporting concerns immediately.
- Maintained a clean and safe environment, conducting regular checks and cleaning routines in patient areas.
- Worked closely with other care professionals to ensure patients received a high-quality care service.
- Engaged in respectful communication, respecting the dignity of those in care.
- Managed challenging behaviour sensitively, adopting a person-centred approach.
- Helped patients improve mental wellbeing by providing a helpful and happy service throughout care.
- Responded promptly to patient alarms and calls for assistance, providing immediate support or escalation as necessary.
- Participated in training sessions, continuously improving care techniques and knowledge.
Mental Health Support Worker
Richmond Nursing
, South Wales
01.2024 - Current
- Helped patients live independent and fulfilling lives by teaching life skills, offering emotional support and encouraging individuals to use their abilities.
- De-escalated violent, aggressive and threatening behaviour.
- Delivered one-to-one support, tailoring approaches to meet the unique needs of each client effectively.
- Monitored clients' physical health, recognising the interconnection between physical and mental well-being.
- Promoted safe, happy and relaxed environments, encouraging patients to feel comfortable.
- Maintained detailed records of client interactions, progress, and any incidents, ensuring compliance with legal requirements.
- Closely observed and documented patient behaviour, promptly reporting slight changes to medical staff.
- Kept medical, personal and treatment documentation safely stored on care management systems for confidential, accurate records.
- Developed trusting relationships with service users and advocated on their behalf.
- Encouraged positive lifestyle changes to support mental health recovery, including physical activity and healthy eating habits.
- Supported clients in understanding and accessing community resources, increasing their independence and social integration.
- Documented detailed reports to document clients' progress.
- Provided empathetic support and care to individuals experiencing mental health issues, promoting well-being and recovery.
- Assisted clients in developing personal goals and action plans, encouraging self-advocacy and empowerment.
- Helped clients access community medical, housing and transportation resources.
- Issued medication and provided therapeutic care to help patients with overcoming mental challenges.
Mental Health Social Support Worker
Promoting independent care
Bristol , Bristol
10.2021 - 12.2023
- Executed basic household tasks and offered personal care to alleviate duties from patients' families.
- Issued medication and provided therapeutic care to help patients with overcoming mental challenges.
- Supervised patients' activities and interactions to maintain safety, intervening to resolve disputes, or challenging behaviour.
- Escorted clients to shops, appointments and special events, tailoring service to meet mobility and personal needs of individuals.
- Provided support in social, physical and emotional areas to assist patients with integrating into local community.
- Tracked and documented patients behaviours, activity engagement, skills development and notable incidents.
- Assisted patients in taking ownership of financial responsibility and management of personal care.
- Facilitated weekly group meetings, listening actively and offering compassionate support.
- Delivered crisis intervention services, offering immediate support in emergency situations.
Education
Bachelors Degree in Buisness management - Business Management
UNIVERSITY OF BUEA CAMEROON
Buea , South west 01-2020
A-Levels - Arts
St Joseph Comprehensive College
Mbengwi, North west 01-2014
Skills
- PMVA
- Basic Life Support
- Safeguarding Adults and Children (Level 2/3)
- Manual handling
- Medication administration
- Crisis intervention
Area of expertise and experience
- Children, young adults and adult
- Psychiatric intensive care unit
- Rehabilitation
- Learning difficulties
- Hospitals
- Low- moderate secure units
- Community
Languages
- English
- French
Timeline
Bank Support Worker
Aneurin Bevan University Health Board
05.2025 - Current
Mental Health Support Worker
Richmond Nursing
01.2024 - Current
Mental Health Social Support Worker
Promoting independent care
10.2021 - 12.2023
Bachelors Degree in Buisness management - Business Management
UNIVERSITY OF BUEA CAMEROON
A-Levels - Arts
St Joseph Comprehensive College