Sandra Kristina Doering

Lead of the development and implementation of a company-wide skill management strategy. This includes designing a new skill governance model, driving cultural change, and launching an AI-powered platform to improve skill transparency and development opportunities for approximately 65,000 employees.

Achievements:

• Defined the aspiration to effectively leverage skills by becoming a skills-powered organization, helping employees thrive and grow and foster business growth
• Set up the cultural change approach and roadmap
• Facilitated the global internal kick-off and launch of an AI-platform to make skills and development opportunities transparent and accessible
• Defined the skill ecosystem and governance structure across the company
• Collaborated across functions and business sectors
• Coordinated executive reporting and alignment

Proven leader in driving strategic HR initiatives and operational excellence. Possessing a strong track record in leading complex, global change management projects and developing innovative HR solutions. Adept at building strong partnerships with business leaders and HR teams to deliver measurable results.

Achievements:

• Developed a group-wide strategy for enhanced cultural onboarding & retention, endorsed by Merck Group CEO
• Co-delivered a new strategic approach to Talent Acquisition under consideration of effectiveness and efficiency goals
• Created an action plan to enhance employee experience along the employee lifecycle
• Initiated the executive board driven “Future Ways of Working” program analyzing pandemic-led changed ways of working across all business divisions globally and deriving recommendations for the future
• Introduced a people analytics-centered approach to Strategic Workforce Planning and enabled > 100 HR Business Partners globally to become multipliers for their teams
• Fostered high-performing teams by providing mentorship, guidance, and support with professional growth
• Established a culture of continuous improvement by fostering open communication channels and empowering colleagues to voice their ideas
• Cultivated a positive work environment that fostered employee engagement and boosted overall team morale

Accomplished Digital Transformation Leader with a proven track record in driving end-to-end digitalization initiatives. Expertise in crafting and executing innovative strategies, leading high-performing teams, and delivering exceptional business outcomes. Demonstrated ability to build strong client relationships and foster a culture of innovation.

• Digitalization Program Lead for a large German bank, multifaceted topic and stakeholder management (e.g., executive reporting, steering of service designers, client business functions, developer teams in India, test and change & comms teams)
• Definition of a new target operating model pilot for the Chief Digital Office of a large international bank
• Drove Sales/ Business Development & Relationship Management
• Head of Marketing for Accenture Financial Services “Customer Insights & Growth” Germany, Austria, Switzerland
• Led Talent Management for our function & coordinated our people development in collaboration with HR
• Diversity Ambassador
• Strategic recruiting of experienced hires & graduates

Achievements:

• Co-lead the successful pitch for a large digitalization program at a German universal bank, laying the foundation for further programs to follow (pitch won in 2015, account team still active at the bank in 2024); initiated a 650 mio.€ digitalization program
• Co-developed four different customer journeys for a large German bank for their retail clients
• Delivered the go-live of 7 new digital processes (e.g., end-to-end current account opening process) for a large German bank in their retail business
• Part of the leadership team setting up the “Digital Factory” of a large German universal bank; established rapid prototyping and a fail fast culture
• Set-up of the change management initiatives for product management and sales teams incl. trainings & workshops for >500 people
• Initiated a coaching program for “women in consulting & leadership”
• Provided strong leadership to enhance team productivity and morale
• Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business
• Improved team performance by providing comprehensive training and fostering a collaborative work environment

Results-oriented Transformation Leader with a proven track record in driving complex, cross-functional projects within the financial services industry. Expertise in talent management, digital innovation, and post-merger integration. Demonstrated ability to lead and inspire high-performing teams to deliver exceptional business outcomes.

• Human Resources: Project lead “Commerzbank Academy”, a Talent Management transformation initiative to develop a digital skill database and provide opportunities for employees to upskill, follow or switch development paths
• Human Resources: Project lead conceptualization of an international joint digital trainee program for Commerzbank, comdirect and mBank
• Retail Clients: Head of “Future Lab”, leading an incubator for innovative ideas to expand digital sales channels for the bank's retail business
• Deutsche Schiffsbank AG & Commerzbank post-merger integration program, overseeing functional and cultural integration
• Coach for “women in leadership”
• Strategic recruiting of experienced hires & graduates

Achievements:

• Developed and introduced a new development path ("experts") for ca. 40,000 employees globally
• Delivered the digital platform for employees to view and change their profiles and manage their development journeys (coordination of ~ 100 cross-functional project team members)
• Initiated the international rollout in London and New York (coordination of ~50 project members)
• Delivered the first concept of an international digital trainee program (today called “International Digital Development Programme”)