Sandrine Mutoni
Leipzig
Summary
Detail-oriented Data Analyst with hands-on experience in data visualization, statistical analysis, and storytelling through data.
Successfully worked on the World Happiness Report Project , analyzing global well-being metrics using Python for Data Cleaning , analysis, and machine learning and PowerBI for creating interactive dashboards. Adept at uncovering actionable insights and translating complex data into strategic decisions. Passionate about leveraging to drive impactful outcomes and continuous improvement.
Overview
5
5
years of professional experience
Work History
Data Analyst- World Happiness Project
Data Scientist, Université Paris 1 Panthéon-Sorbon
Leipzig, Germany
01.2025 - 04.2025
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Analysed global happiness data to identify trends, patterns, and insights that influenced global reports and policy recommendations.
- Utilised Python to clean, process, and analyse large datasets, including conducting statistical analysis, data visualisation, and data wrangling.
- Developed interactive Power BI dashboards to visually represent key metrics, enabling stakeholders to easily interpret complex datasets and make data-driven decisions.
General Nurse (Training)
Villa Auenwald Park
Leipzig, Germany
01.2022 - 01.2025
- Documented patient care services by charting in patient and department records accurately.
- Collated medical data for patient records, maintaining strict confidentiality.
- Educated patients and their families on disease prevention and health maintenance practices.
- Maintained a safe, clean, and comfortable environment for patients, adhering to infection-control policies.
- Communicated with healthcare team to evaluate and execute proper patient care plans.
- Followed care and rehabilitation plans set by doctors.
Customer Service Manager
YGIS - Rwanda
Rwanda
01.2020 - 08.2021
- Coordinated training to improve operations, team morale and customer service.
- Supervised and observed team activities, offering praise and constructive feedback.
- Developed and implemented customer satisfaction surveys, analysing results to identify areas for improvement in service delivery.
- Evaluated service successes and weaknesses through weekly reviews.
- Reviewed and updated service policies and procedures to comply with regulatory requirements, minimising legal risks.
- Developed a multichannel communication strategy, enabling customers to contact the company via phone, email, and social media.
Education
Training - General Nursing
Universum Akadem
Leipzig, SNCertificate - Data Analyst
DataScientest
université Paris 1 Panthéon- SorbonBachelor of Science - Economic and Statistics
Mount of Kigali University
RwandaDiploma of Higher Education - Science (Physics, Chemistry and Mathematics)
Lycee Notre Dame d' Afrique de Nyundo
RwandaSkills
- Python programming
- Data Visualisation
- Machine learning basics
- Data cleaning
- Data collection and analysis
- SQL knowledge
- Tableau expertise
Tools and Technologies
- Excel, Word, and PowerPoint
- Communication
- Critical thinking
- Problem-solving
- Teamwork
- Active listening
- Leadership
Interpersonal skills
Languages
English
Advanced
C1
German
Upper Intermediate
B2
Afrikaans
Upper Intermediate
B2
French
Elementary
A2
Education
other,other,other,other
Social networks
GitHub.com/Sandy28-prog,www.linkedin.com/in/sandrine-mutoni-446b8233a
Timeline
Data Analyst- World Happiness Project
Data Scientist, Université Paris 1 Panthéon-Sorbon
01.2025 - 04.2025
General Nurse (Training)
Villa Auenwald Park
01.2022 - 01.2025
Customer Service Manager
YGIS - Rwanda
01.2020 - 08.2021
Training - General Nursing
Universum Akadem
Certificate - Data Analyst
DataScientest
Bachelor of Science - Economic and Statistics
Mount of Kigali University
Diploma of Higher Education - Science (Physics, Chemistry and Mathematics)
Lycee Notre Dame d' Afrique de Nyundo