Sandy Leung
Brenchley,United kingdom
Summary
Accomplished Buyer skilled in product selection and procurement according to customer trends. Builds positive supplier relationships to achieve low prices and maximise profit. Collaborates well with wider teams for productive purchasing and order fulfilment operations.
Talented Buyer with skills in negotiation and influence for cost-efficient product procurement. Forges constructive relationships with international teams for productive communications. Plans and prioritises well to achieve deadlines under pressure.
Hardworking individual seeks opportunity in selection and procurement to increase business buying understanding. Proactive and flexible under pressure to achieve tasks accurately within deadlines. Learns quickly to build skills and competencies, aiding team growth.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
20
20
years of professional experience
Work history
Shop Manager
Nuwave trading limited
london, United kingdom
08.2022 - 03.2023
- Drove teams to deliver excellent sales-floor service, meeting individual needs for customer experiences.
- Hit sales targets by providing motivational training, leading by example and incentivising exceptional results.
- Communicated and enforced company policies and best practices to maximise compliance and internal standards.
- Established security and safety measures to protect staff and products from harm.
- Required shop staff to maintain strict visual merchandising standards, maximising sales opportunities.
- Managed budgets to reduce costs and improve revenue and financial reporting standards.
- Contacted competitors and communities to understand customers and gain market insights.
- Motivated team members to pursue and maximise sales opportunities, boosting revenue.
- Devised and executed business strategies to amplify store revenue.
- Addressed customer complaints to resolve escalated issues.
- Enforced periodic stock-takes, verifying records against physical goods to resolve errors.
- Trained and managed shop assistants, building strong sales teams through strategic rostering.
- Monitored impulse buys and guided staff members in upselling techniques to improve sales performance.
- Championed decision-making strategies regarding stock orders and display packages to fuel maximum profit growth.
- Maintained exceptional store cleanliness by inspecting till and store sections.
- Trained team to develop skills using software applications and hardware.
- Collaborated with teams regarding technical issues, software system design and maintenance.
- Oversaw system testing and validation procedures.
- Conducted regular upgrades for interfaces, hardware and software.
- Managed software programming and documentation development.
- Implemented system testing and validation guidelines.
- Conferred with project managers to acquire information regarding limitations or capabilities.
Consultant - brand develop
BMA Investment Group
Wan Chai , Hong Kong
02.2022 - 07.2022
- Worked with advertising teams to create, deploy and optimise marketing initiatives for customers.
- Increased engagement on social media platforms
- Developed powerful marketing campaigns to achieve key objectives.
- Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach.
Cafe and a bubble tea shop owner
Coffee Green Tea limited / Kochaya
Kowloon , Hong Kong
07.2014 - 07.2023
- Swiftly resolved complex customer complaints to guarantee absolute customer satisfaction and generate repeat business.
- Recruited and trained staff members to successfully manage store operations and generate sales.
- Effectively planned and managed engaging social media content on platforms such as instagram and facebook, directly increasing sales by 70%.
- Forecasted stock needs to reduce excess spending while maintaining effective product mix to meet customer demand.
- Strategically recruited and trained staff members to successfully manage store operations and generate sales.
- Enhanced new product awareness by posting engaging images to social media accounts.
- Oversaw budget management to keep to financial targets.
- Guided team activities by offering actionable feedback to drive development and improvement.
- Planned expansions to service and product offering based on client feedback.
- Attended and hosted networking events, establishing solid relationships with other business professionals.
- Optimised flow and scheduling of daily operations for maximum productivity.
- Controlled use and flow of resources, guaranteeing adequate supply for daily operations.
- Understood trends and developments of market needs.
Senior Buyer
Sourcelab Asia
Hong Kong , Hong Kong
08.2013 - 05.2015
- Liaised with Buyers and Vendors to plan effective merchandising techniques for new products.
- Implemented effective merchandising methods including stock and price management.
- Analysed sales to identify top-performing products.
- Processed and priced new items to optimise customer interest.
- Enhanced target sales, buying margins and gross profit margins.
- Customised product pricing and packaging for different markets, boosting sales.
- Developed and implemented sales strategies to maximise profits.
- Monitored industry trends, pinpointing new opportunities for sales.
- Collaborated with production department to balance product volumes with demand.
- Assessed existing product ranges, formulating plans for future items.
- Maintained profitability, purchasing goods and services in line with cost, quality and delivery targets.
- Analysed supplier performance to maximise supply chain effectiveness and mitigate risks.
- Evaluated bids, making recommendations based on commercial, technical, supply and quality requirements.
- Liaised with suppliers to resolve price, quality, delivery and invoice issues.
- Led supplier negotiations to improve prices and contract terms in business savings.
- Communicated with suppliers and transport companies to facilitate on-time delivery of items.
- Prevented overspending, ensuring costs were controlled within bill of material targets.
- Enabled accurate forecasting by monitoring market trends and competitor strategies.
- Assessed and evaluated suppliers to guarantee contract compliance.
- Liaised between suppliers and procurement department for accomplishing purchases and new contracts.
- Contacted suppliers to resolve price, quality and delivery issues.
- Assessed and evaluated suppliers to ensure contract compliance.
- Built and managed supplier contact and maintained lasting relationships.
- Conducted in-depth research for new merchandise and suppliers.
- Followed market trends, competitor strategies and market suppliers for negotiating favourable contracts.
- Promoted positive team attitude and encouraged communication within team and customers.
- Monitored and provided advice on risks and opportunities for business activities.
- Compiled supplier performance data for qualification and contract renewals.
- Issued and evaluated tenders and procurement documentation to identify procurement risk.
- Instigated and conducted supplier meetings to support operational objectives.
- Complied with company guidelines, purchasing policies and procedures during supplier negotiations and contract award process.
- Adhered to safety, health and environmental policies and procedures to safeguard staff and clients' well-being.
- Negotiated contracts and improved prices and terms with suppliers to make business savings.
- Mentored and motivated new recruits to maintain high-quality standards and excellent productivity levels.
- Collaborated with team to support and implement agreed sourcing strategies to meet business needs.
Buyer
Li & Fung
Hong Kong , Hong Kong
10.2010 - 07.2013
- Issued and evaluated tenders and procurement documentation to identify procurement risk.
- Followed market trends, competitor strategies and market suppliers for negotiating favourable contracts.
- Adhered to safety, health and environmental policies and procedures to safeguard staff and clients' well-being.
- Promoted positive team attitude and encouraged communication within team and customers.
- Conducted in-depth research for new merchandise and suppliers.
- Liaised between suppliers and procurement department for accomplishing purchases and new contracts.
- Compiled detailed reports and made recommendations for cost reduction strategies.
- Collaborated with team to support and implement agreed sourcing strategies to meet business needs.
- Assessed and evaluated suppliers to ensure contract compliance.
- Mentored and motivated new recruits to maintain high-quality standards and excellent productivity levels.
- Negotiated contracts and improved prices and terms with suppliers to make business savings.
- Complied with company guidelines, purchasing policies and procedures during supplier negotiations and contract award process.
- Contacted suppliers to resolve price, quality and delivery issues.
- Built and managed supplier contact and maintained lasting relationships.
- Monitored and provided advice on risks and opportunities for business activities.
- Compiled supplier performance data for qualification and contract renewals.
- Instigated and conducted supplier meetings to support operational objectives.
- Contributed to annual budget-building for streamlining purchase processes and increasing generated revenue.
Buyer
Good Hill International Limited
Hong Kong , Hong Kong
09.2006 - 05.2010
- Collaborated with team to support and implement agreed sourcing strategies to meet business needs.
- Contacted suppliers to resolve price, quality and delivery issues.
- Monitored and provided advice on risks and opportunities for business activities.
- Conducted in-depth research for new merchandise and suppliers.
- Complied with company guidelines, purchasing policies and procedures during supplier negotiations and contract award process.
- Instigated and conducted supplier meetings to support operational objectives.
- Liaised between suppliers and procurement department for accomplishing purchases and new contracts.
- Followed market trends, competitor strategies and market suppliers for negotiating favourable contracts.
- Negotiated contracts and improved prices and terms with suppliers to make business savings.
- Compiled detailed reports and made recommendations for cost reduction strategies.
- Built and managed supplier contact and maintained lasting relationships.
Buyer
Manful Beaded Fashion Limited
Hong Kong , Hong Kong
01.2006 - 05.2006
- Contacted suppliers to resolve price, quality and delivery issues.
- Collaborated with team to support and implement agreed sourcing strategies to meet business needs.
- Monitored and provided advice on risks and opportunities for business activities.
- Issued and evaluated tenders and procurement documentation to identify procurement risk.
- Complied with company guidelines, purchasing policies and procedures during supplier negotiations and contract award process.
- Instigated and conducted supplier meetings to support operational objectives.
- Assessed and evaluated suppliers to ensure contract compliance.
- Mentored and motivated new recruits to maintain high-quality standards and excellent productivity levels.
- Liaised between suppliers and procurement department for accomplishing purchases and new contracts.
- Followed market trends, competitor strategies and market suppliers for negotiating favourable contracts.
- Negotiated contracts and improved prices and terms with suppliers to make business savings.
- Built and managed supplier contact and maintained lasting relationships.
Assistant Buyer
Hanoman International Limited
Hong Kong , Hong Kong
10.2003 - 10.2005
- Re-negotiated contractual terms and conditions with suppliers, contributing to profitability increase.
- Maximised efficiencies by ensuring clear, effective information flow between suppliers and internal team members.
- Sourced new suppliers to improve cost-effectiveness in annual cost savings.
- Built and managed supplier contact and maintained lasting relationships.
- Prepared and raised purchase orders for new merchandise before stock-out.
- Followed market trends, competitor strategies and market suppliers for negotiating favourable contracts.
- Collaborated with team to support and implement agreed sourcing strategies to meet business needs.
- Conducted in-depth research for new merchandise and suppliers.
- Contacted suppliers to resolve price, quality and delivery issues.
- Complied with company guidelines, purchasing policies and procedures during supplier negotiations and contract award process.
Education
Diploma of Business Studies -
The Education University of Hong Kong
Hong Kong 09/2002 - 07/2003
Foundation Diploma of Business Studies -
Hong Kong Management Assoication
Hong Kong 09/2001 - 07/2002
Skills
- Operations management
- Stock management
- Shopify
- Amazon
- Data collection and analysis
- Customer relations
- Project budgeting
- Customer service
- Integrative negotiation
- Business operations
- Business development
- Time management
- Problem-solving
- Programme development
Languages
English
Fluent
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Shop Manager
Nuwave trading limited
08.2022 - 03.2023
Consultant - brand develop
BMA Investment Group
02.2022 - 07.2022
Cafe and a bubble tea shop owner
Coffee Green Tea limited / Kochaya
07.2014 - 07.2023
Senior Buyer
Sourcelab Asia
08.2013 - 05.2015
Buyer
Li & Fung
10.2010 - 07.2013
Buyer
Good Hill International Limited
09.2006 - 05.2010
Buyer
Manful Beaded Fashion Limited
01.2006 - 05.2006
Assistant Buyer
Hanoman International Limited
10.2003 - 10.2005
Diploma of Business Studies -
The Education University of Hong Kong
09/2002 - 07/2003
Foundation Diploma of Business Studies -
Hong Kong Management Assoication
09/2001 - 07/2002
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