Accomplished IT professional with over 15 years of experience in software design, development, architecture, and technology consulting. Proficient in managing global teams, leading product development, and ensuring high customer satisfaction through exceptional service delivery. Motivated and energetic Engineering Manager with 6+ years of progressive leadership experience, adept at navigating high-stress environments to achieve goals on time and under budget.
Customer Management: Stakeholder Communication,Expectation Management,Issue Resolution,Customer-Centric Planning,Relationship Building,Service Performance Monitoring