Sanna Matisi Motloutsi
CYCLE COUNTER /BUSINESS ANALYST/DATA CAPTURE/COMMUNICATION
Summary
Encouraging analytical problem-solver professional with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Proficient inventory team member with established success keeping tracking systems current with latest inventory numbers for accurate outcomes. Skilled at finding inventory, calculating amounts and data entry.
Well-versed in performing cycle counts and full inventory audits on schedule. In-depth knowledge of documentation requirements. Adept at researching problems and identifying solutions with little oversight. Strong communicator and multitasker with strong time-management skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
CYCLE COUNTER
Insync solutions
08.2014 - Current
- Completed daily cycle counts of products, components and raw materials.
- Collected and disposed of damaged or out of date products in line with established procedures.
- Maintained stock and replenished workstation products.
- Recommended products that meet customer needs, emphasizing quality and usefulness.
- Located missing or mislabeled products, researched paperwork discrepancies and updated computer database.
- Performed full audits each week and documented results.
- Provided subject matter expertise to different warehouse departments and assisted with areas such as shipping, receiving and general housekeeping to maintain efficient operations.
- Professionally answered telephones and responded to customer inquiries.
- Recommended additional items to customers before completing orders and advising patrons of monetary totals.
GENERAL SUPERVISOR
Department of Education Essp Projects
10.2011 - 05.2013
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained compliance with company policies, objectives and communication goals.
- Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
DATA CAPTURER
Metro Files
01.2009 - 03.2009
- Built and maintained tracking databases for variety of measuring aspects.
- Entered client information into databases quickly and with minimal errors.
- Conducted surveys and documented all responses.
- Gathered and submitted observational information in addition to required data points.
CUSTOMER SERVICE REPRESENTATIVE
Makro
02.2006 - 10.2007
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Updated account information to maintain customer records.
- Processed customer adjustments to maintain financial accounts.
Education
Diploma - Public Relations
University of South Africa
12.2020 - 04.2021
Senior Certificate - Sepedi First Language, Afrikaans Second Language, English Second Language, Industrial Electronics, Electro-Technology, Mathematics, Biology
Skills
Equipment usage
Reporting skills
Crisis Management
Time management
Strategic planning
Microsoft Office
Safety awareness
Data entry
Microsoft Excel
Product identification
Warehouse operations
Auditing procedures
Crisis management
Machine operation
Problem-solving
System monitoring
Problem-solving abilities
Multitasking
Operational efficiency
Multitasking Abilities
Excellent communication
Document review
Decision-making
Time management abilities
Organizational skills
Active listening
Inventory control
Analytical thinking
Analytical skills
Data analysis
Interpersonal skills
Written communication
Inventory management
Professionalism
Personal Information
- ID Number: 7809160392087
- Date of Birth: 09/16/78
- Nationality: RSA
Certification
BUSSINESS ANALYSIS NQF LEVE 6
references
MRS MJ MPEPELE :SCHOOL PRINCIPAL AND AUTHOR
CONTACT DEATAILS : 0832568084
MORNE DODD: MANAGER INVENTORY
CONTACT DETAILS :0716664700/0125224700
GARTH MAHLANGU : MANAGER WAREHOUSING
CONTACT DETAILS :0716664983
Timeline
BUSSINESS ANALYSIS NQF LEVE 6
11-2024
Diploma - Public Relations
University of South Africa
12.2020 - 04.2021
CYCLE COUNTER
Insync solutions
08.2014 - Current
GENERAL SUPERVISOR
Department of Education Essp Projects
10.2011 - 05.2013
DATA CAPTURER
Metro Files
01.2009 - 03.2009
CUSTOMER SERVICE REPRESENTATIVE
Makro
02.2006 - 10.2007