Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sarahjayne Knoll

Bear

Summary

Organized registered nurse with extensive experience as a case manager. Proven track record in patient advocacy and collaboration with healthcare practitioners. Committed to delivering high-quality care and enhancing healthcare coordination.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Employee Wellness Nurse/Covid Case Manager

Westside Family Healthcare
New Castle
08.2021 - 12.2022
  • Managed employee triage and care during Covid pandemic, ensuring swift response and support.
    Oversaw employee vaccine records to maintain accurate health documentation.
    Facilitated onboarding of new employees, streamlining integration into the workforce.
    Educated staff on flu and Covid vaccines, promoting safe workplace practices.
    Coordinated Influenza and Covid vaccine clinics for staff, enhancing vaccination rates.
    Collaborated with physicians and ancillary departments to optimize healthcare delivery.

Team RN II/Case Manager I

Westside Family Healthcare
Bear
07.2018 - 08.2021
  • Conducted telephone triage and assessments to determine patient needs.
  • Established and implemented comprehensive patient care plans in collaboration with healthcare providers.
  • Coordinated care for prenatal patients, including high-risk cases and Coumadin management.
  • Educated patients on chronic disease processes, including Diabetes Mellitus and Hypertension.
  • Managed patient case load for Covid-19, assessing needs for quarantine and discharge.
  • Collaborated with physicians and ancillary departments to ensure holistic patient care.
  • Provided counseling to patients on medication administration and treatment protocols.
  • Identified high-risk patients for Covid-19 through thorough assessment.

Registered Nurse I

Christiana Care Health Systems
Newark
01.2011 - 01.2018
  • Conducted patient assessments and supervised comprehensive patient care delivery.
  • Established personalized care plans tailored to individual patient needs.
  • Collaborated with physicians and ancillary departments to enhance treatment outcomes.
  • Ensured safe, quality care for patients and families throughout their healthcare journey.
  • Participated in Quality and Safety Committee to uphold high standards of care.

OB Triage Technician and Emergency Care Technician III

Labor and Delivery Triage and Wilmington Emergency Room
Newark
02.2011 - 07.2017
  • Measured and recorded vital signs to support patient assessments.
    Assisted physicians during examinations and minor procedures.
    Performed phlebotomy and specimen collection to aid diagnostic efforts.
    Completed point-of-care tests to ensure timely results.
    Facilitated effective interpersonal communication with patients and healthcare team.

Education

Graduate Student, MSN Leadership Nurse Educator -

Wilmington University
New Castle, Delaware
08.2025

Bachelor of Science - Nursing

Wilmington University
New Castle, Delaware
08.2019

Associate in Applied Science - Nursing

Delaware Technical Community College
Newark, Delaware
05.2017

Skills

  • Powerchart and OBIS proficiency
  • Soarian and CareManagement expertise
  • Allscripts and i2i knowledge
  • Phlebotomy skills
  • Patient assessment
  • Care coordination
  • Staff education
  • Case management
  • Quality improvement

Certification

  • Delaware Registered Nurse September 2025
  • American Heart Association BLS for Healthcare Providers December 2025

Timeline

Employee Wellness Nurse/Covid Case Manager

Westside Family Healthcare
08.2021 - 12.2022

Team RN II/Case Manager I

Westside Family Healthcare
07.2018 - 08.2021

OB Triage Technician and Emergency Care Technician III

Labor and Delivery Triage and Wilmington Emergency Room
02.2011 - 07.2017

Registered Nurse I

Christiana Care Health Systems
01.2011 - 01.2018

Graduate Student, MSN Leadership Nurse Educator -

Wilmington University

Bachelor of Science - Nursing

Wilmington University

Associate in Applied Science - Nursing

Delaware Technical Community College

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Sarahjayne Knoll