Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic
Saravanan Subbiah

Saravanan Subbiah

Berlin

Summary

As an accomplished team lead and seasoned Key Account manager with 9+ years of overall professional experience, I bring a wealth of expertise in account management, coaching, and Business development to the table. My proficiency extends to the onboarding of business partners, where I apply my ambition and focus to ensure seamless integration and mutual success. Recognized as a dedicated team player and extra-mile pin achiever, I am committed to realizing goals and driving projects to fruition. My innate ability to identify and manage new ideas is instrumental in delivering outstanding results. I thrive on collaboration with diverse teams and continuously challenge myself to scale new heights in professional excellence.

Overview

10
10
years of professional experience

Work History

Carrier Relationship Manager/Key Account Manager

Amazon EU SARL
02.2021 - Current
  • Main POC for Key accounts in North and East Germany, maintained and developed account plans aligned with customer goals and business objectives on cost reduction, on-time performance improvements by establishing strong relationships with Key accounts and internal stakeholders.
  • Spearheaded business development for Amazon's middle-mile freight program, successfully recruiting and integrating road-freight transportation carriers.
  • Recruited and onboarded 33 first-time entrepreneurs to the Amazon road-freight program by training and coaching the entrepreneurs. Each of the new accounts secured a revenue boost of minimum €1.2–2 million annually.
  • Managed and enhanced performance of 17 road-freight partners, focusing on key operational KPIs such as safety, punctuality, capacity, and compliance, fostering a premier partnership with the Amazon middle-mile program.
  • Achieved a 400 basis point increase in on-time delivery and a 350 basis point rise in load acceptance through continuous coaching and process improvement initiatives within the Quarter Q4 2024.
  • Successfully expanded the existing key accounts fleet to 485 trucks (+120 YoY) during peak season 2024, securing an additional €18 million in revenue for linehaul providers.
  • Played a pivotal role in diversifying Amazon's logistics strategy by recruiting and integrating existing carriers into additional programs such as shunting and Intermodal, saving up to €2 million annually by reducing reliance on third-party logistics providers.
  • Influenced Amazon's sustainability commitment of net zero carbon emissions by 2040 by coordinating the "CNG/BET Go-Big" initiative.
  • Conducted Monthly and Quarterly business reviews to drive continuous improvement and collaborated with different stakeholders to resolve operational challenges such as on-time KPI improvement, load execution improvement.

Sr. Sales Development Engineer

KONE Elevator India Pvt. Ltd
07.2017 - 12.2018
  • Spearheaded a sales team, achieving a 13% increase in lead-to-opportunity conversion through strategic value-selling techniques, generating an additional €230,000 in annual sales within a year.
  • Utilized Excel, PowerPoint, and SQL for data analysis, delivering insightful monthly and quarterly sales reports to executive leadership via CRM tools.
  • Established a Key Account Management process and conducted value-selling workshops to enhance the sales team's ability to effectively pitch and differentiate products and services.

Commissioning Engineer

Hörmann Middle East & Africa
10.2016 - 04.2017
  • Streamlined inventory management by deploying an MRP system, enhancing material storage efficiency and achieving annual savings of €150,000 in inventory and maintenance costs.
  • Boosted after-sales revenue by 5% within 6 months through strategic pricing insights tailored for the local market.
  • Optimized door production planning and scheduling by coordinating material orders with parent company in Germany using SAP, ensuring punctual material delivery.

Product Manager/Commissioning Engineer

Hörmann KG Brockhagen
02.2015 - 10.2016
  • Lead a skilled team of three in a strategic role; leading in international shipment coordination, ensuring efficient material distribution to sister-concerns worldwide via optimal container planning.
  • Delivered comprehensive technical product training and engaging presentations, enhancing knowledge transfer to dealers and global sister concerns, improving the knowledge base for the international team and thereby, improving customer satisfaction score.

Education

MBA -

IUBH Campus Studies
03.2020

Bachelor of Mechanical Engineering - undefined

Hochschule Bochum
01.2015

Skills

  • Customer relationship management
  • Account management
  • Attention to detail
  • Leadership
  • Problem-solving
  • Business Development
  • Microsoft Office, Excel, powerpoint
  • Salesforce
  • MySQL
  • SAP ERP
  • Supply management
  • Load management
  • Time management
  • Excellent communication
  • Critical thinking
  • Goal setting
  • Continuous improvement

Languages

English
German
Hindi
Tamil

Accomplishments

  • Cost Savings Initiative
  • March 2024 - Present
  • In current role, successfully recruited and integrated Linehaul carriers to 3P dependent program, saving €2M annually by reducing dependency on third-party providers.
  • Sustainability Goal achievement
  • January 2023 - Present
  • In current role, swapped 150+ Diesel trucks with CNG trucks for existing road-freight accounts, delivering cumulative savings of €1.78M and saving 11898 CO2/ton.
  • Situational Leadership II
  • March 2024 - April 2024
  • Training to assess the team and to provide support to achieve common goals.

Timeline

Carrier Relationship Manager/Key Account Manager

Amazon EU SARL
02.2021 - Current

Sr. Sales Development Engineer

KONE Elevator India Pvt. Ltd
07.2017 - 12.2018

Commissioning Engineer

Hörmann Middle East & Africa
10.2016 - 04.2017

Product Manager/Commissioning Engineer

Hörmann KG Brockhagen
02.2015 - 10.2016

Bachelor of Mechanical Engineering - undefined

Hochschule Bochum

MBA -

IUBH Campus Studies

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