SARIKA MALHOTRA
MILTON
Summary
Dedicated and customer-focused professional with a background in banking, business management, and customer service. Currently self-employed in the transportation industry, demonstrating strong entrepreneurial skills, financial management, and client relations. Holding a Bachelor's degree in Sociology, with excellent communication and interpersonal abilities. Seeking an opportunity in the cosmetic retail industry to leverage my customer service and sales skills in a dynamic environment.
Overview
18
18
years of professional experience
Work History
Self-Employed
REGAL TRANSPORT, INC
01.2015 - Current
- Founded and managed a transport business overseeing daily operations, customer relations, and administrative tasks from a home office
- Manage daily operations of a transportation business, including scheduling, client relations, and financial management
- Provide excellent customer service, ensuring timely and professional transportation services
- Handle administrative tasks, including invoicing, budgeting, and compliance with industry regulations
- Develop and maintain client relationships, increasing customer retention and satisfaction
Senior Bank Teller
BB&T BANK
Alpharetta
01.2007 - 07.2015
- Provided support in processing financial transactions, managing accounts, and facilitating banking services.
- Handled various banking tasks such as processing deposits, withdrawals, and loan requests efficiently.
- Delivered expert financial counsel tailored to customers' banking requirements.
- Ensured compliance with banking regulations and company policies.
- Maintained excellent customer relationships, resolving issues, and offering solutions.
- Managed supply of cash for the branch, including ordering cash from the vault as necessary.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Welcomed customers and offered pleasant service during entire transaction.
Education
Bachelor's Degree - Sociology
DELHI UNIVERSITY
NEW DELHI, INDIA01.1987
Skills
- Customer service
- Communication
- Financial transactions
- Banking operations
- Transportation management
- Sales strategies
- Business development
- Rapport building
- Analytical Problem-Solving
- Multitasking
- Point-of-sale (POS) systems
- Cash handling
- Beauty
- Skincare
- Cosmetic products
Certifications Additional Training
- Customer Service & Sales Training
- Banking and Financial Services Training
- Beauty & Cosmetic Product Knowledge
Timeline
Self-Employed
REGAL TRANSPORT, INC
01.2015 - Current
Senior Bank Teller
BB&T BANK
01.2007 - 07.2015
Bachelor's Degree - Sociology
DELHI UNIVERSITY
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