• Resolved customer challenges by offering relevant products and services.
• Collaborated with team members to enhance overall business performance,share best practices, and provide support when needed.
• Handled customer complaints professionally to ensure satisfaction and retention.
• Processed high transaction volumes with 100% accuracy while adhering to strict compliance regulations.
Key Responsibilities:
• Branch Management: Independently managed the branch (Brics) during shifts, overseeing operations, product placement, and compliance with brand guidelines.
• Sales & Customer Service: Provided excellent service to a diverse,international customer base, including product recommendations, handling inquiries, and closing sales.
• Cash Handling & Transactions: Efficiently processed purchases, refunds, and exchanges while ensuring accuracy in sales reporting.
MS Office(MS Excel,MS Word,Powerpoint)
Data analysis and visualization using MS Excel, including pivot tables, charts, and dashboards
Creation of professional reports and presentations in MS Word and PowerPoint
Java
Basic understanding of object-oriented programming (OOP), including concepts such as classes, inheritance, and polymorphism
Experience in developing simple Java applications, handling errors, creating console applications, and working with data structures like lists, arrays, and HashMaps
SQL
Database querying and management, as well as data analysis and processing for reports and decision-making
Familiar with SQL for retrieving and manipulating data efficiently
Tableau
Experienced in using Tableau for data visualization, including creating interactive dashboards, building calculated
fields, and implementing filters and parameters to extract meaningful insights from datasets
SAP Signavio (BPMN)
Basic knowledge of business process modeling and analysis according to the BPMN (Business Process Model Notation) standard
01.04.2023
Google Data Analytics Professional Certificate
• Acquired comprehensive analytical skills essential for the daily tasks of a Junior or Associate Data Analyst. The course
covered the fundamentals of data cleaning, analysis, and visualization, with a strong focus on tools such as Excel, SQL,
and Tableau.
• Additional skills include organizing and calculating data, creating dashboards and presentations, and effectively
communicating data-driven insights.
• The course also enhanced knowledge in data management, statistical analysis, and business communication.
01.01.2025
Excel Project
• Processed a large dataset, including data cleaning and organization. Created pivot tables and visualizations to
support data analysis.
• Completed the project by developing an interactive dashboard that clearly presents key insights and facilitates datadriven
decision-making.
• For further details on the project, please refer to the following link.
Link https://tinyurl.com/Excelprojekt1
German C1
• Fluent communication in both professional and everyday contexts, with confidence in handling complex texts and
presentations.
English C1
• Excellent written and verbal communication skills, suitable for international and business interactions.
Mother tongue (Hindi)
Fitness and Sport
• Committed to regular fitness routines (gym) and team sports, promoting discipline, endurance, and teamwork.
Travel and Culture
• Passionate about exploring new cultures and broadening horizons, enhancing adaptability and communication skills.
Finance and Investments
• Actively managing my father's investment portfolio, including mutual funds and gold investments, ensuring continuous
engagement in the Indian stock market while expanding my knowledge in financial analysis and investment strategies.