Savannah Forsythe
Wiesbaden
Summary
Dynamic and organized professional with extensive experience at Laura Buick-GMC, excelling in customer relations and appointment scheduling. Proven ability to enhance service quality and resolve client issues effectively. Skilled in data entry and maintaining accurate records, ensuring a positive experience for all visitors and clients.
Transitioning from fast-paced deli environment with focus on customer service and food preparation. Developed skills in multitasking and maintaining high standards of food safety and cleanliness. Seeking to apply these transferable skills in new and challenging field.
Developed skills in high-traffic retail environment, focusing on maintaining organization and providing exceptional customer service. Demonstrated ability to work efficiently under pressure and adapt to varied tasks. Seeking to transition into new field, leveraging strong communication and organizational skills to contribute effectively.
Overview
2
2
years of professional experience
Work History
Receptionist
Laura Buick-GMC
01.2022 - 03.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Deli Clerk
Schnucks Seven Hills
07.2021 - 01.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
Grocery Bagger
Schnucks Seven Hills
02.2021 - 07.2021
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
- Reduced wait times for customers by quickly and accurately bagging groceries.
- Collected carts from parking lot and designated return locations.
- Retrieved items for customers and verified prices.
- Improved customer satisfaction by providing efficient and friendly bagging services.
Education
Some College (No Degree) - Associate's Degree in Applied Science
Southwestern Illinois College
2500 Carlyle Ave, Belleville, IL 62221, USAO'Fallon Township High School
600 S Smiley St, O'Fallon, IL 62269Associate of Applied Science - Medical Coding And Billing
Central Texas College
6200 West Central Texas Expwy Killeen, TX 7654908-2025
High School Diploma -
Freeburg Community High School
401 S Monroe St, Freeburg, IL 6224305-2021
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Appointment scheduling
- Customer and client relations
Timeline
Receptionist
Laura Buick-GMC
01.2022 - 03.2023
Deli Clerk
Schnucks Seven Hills
07.2021 - 01.2022
Grocery Bagger
Schnucks Seven Hills
02.2021 - 07.2021
Some College (No Degree) - Associate's Degree in Applied Science
Southwestern Illinois College
O'Fallon Township High School
Associate of Applied Science - Medical Coding And Billing
Central Texas College
High School Diploma -
Freeburg Community High School
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