Sayak Saha

- Managed engineering delivery, architecture, budget, and stakeholder relationships (including CXOs) for a team exceeding 100 across nine scrum teams for three business units: Remarketing, Logistics, and Refurbishments.

- Achieved operational cost reductions of twenty percent in headcount, and ten percent in AWS through strategic restructuring.

- Spearheaded AI strategy and product innovation by providing developers with AI code assistants to align metrics with business goals.

- Partnered with stakeholders to successfully launch two AI features, saving a total of 600 person-hours weekly through document validation, summarization, and on-device data sanitization.

- Cultivated an environment that promoted rapid prototyping, facilitating quick PoC development, and expedited product launches.

• Responsible for engineering delivery, budgeting, tech and stakeholder management (including CXOs).
• Oversaw a diverse team of over 60 individuals (Dev, QA, PM, EM, and Architect), managing a $3M IT budget effectively.
• Ramped up engineering personnel from 15 to 60 in one year, fostering agile cross-functional teams.
• Achieved 100% growth in digital payment collection through leadership of Payments Tech team.
• Promoted customer NPS by more than 25% in FY22 through targeted enhancements.
• Transformed legacy systems into high-performing, cloud-native architectures, reducing operational costs by $2M, and supporting over 2,000 concurrent call center agents using Customer360 Portal.
• Spearheaded the integration of Disney+ and Netflix into Astro offerings, streamlining subscription management for 6 million Malaysian users.
• Launched the Customer 360 Portal and a robust address management system (12 million+ addresses), enhancing product upselling and lead conversion.

• Managed global engineering team of 40 across India, Malaysia, and US to develop B2B products.
• Led software development initiatives as primary point-of-contact for engineering deliverables.
• Oversaw engineering resourcing budget to optimize allocation and reduce costs.
• Updated and modularized legacy code bases, achieving 10% reduction in operational expenses.
• Transformed project management, enabling monthly release cadence instead of quarterly cycles.
• Drove initiatives to upskill talent in web technologies, cloud computing, DevOps, and test automation.
• Enhanced engineering productivity by increasing sprint velocity by 15% each quarter.
• Facilitated collaboration among end-users, security engineers, and tech teams to identify issues early.

• Drove key B2B initiatives as Engineering Manager, enabling seamless integration with Snapdeal Marketplace via Seller Platform API, Seller Rating Engine, API Gateway, and Market Intelligence.
• As a Senior Engineering Manager, overseeing a team of 40 engineers, including two first-line managers.
• Utilized a tech stack comprising Java, Spring, Hibernate, React, Angular, NoSQL, and AWS.

• Led a team of five developers to automate mobile app compliance for the Amazon AppStore, ensuring security and adherence to country-specific content norms.
• Delivered a scalable solution supporting 5,000 transactions per second and providing near real-time responses to app developers within 30 minutes.
• Collaborated closely with internal stakeholders (Product Manager, Technical Program Manager), and engaged with external app developers and partners.
• Utilized a diverse tech stack, including Java, Perl, Shell Script, AWS, Android Internals, Linux, security frameworks, and proprietary tools.

• Progressed from Junior to Senior Engineer, building technical marketing PoCs using Java, Perl, Linux, and storage technologies to showcase NetApp solutions to enterprise clients.
• Promoted to Security Engineer, responsible for reviewing software design and architecture, managing threats, and establishing security standards for a 400-member team.
• Advocated security best practices by collaborating with internal and external partners, and leveraging OWASP, and open-source security frameworks and tools. and tools.

• Created application middleware (SMIS provider) following SNIA standards utilizing Core Java.
  Validated middleware as part of RAID HBA software stack for prominent semiconductor firm in the US.

• Developed and maintained web portals utilizing .Net technologies for major healthcare organizations in US