Scott Lovell

• 5 directs and 1000+ in-directs
• Senior Operational Site leader, responsible for full site leadership and over 2.2M amazon shipments per week
• Strategic alignment and vision setting for site and operations teams
• Stakeholder management to directorship level
• KPI ownership and full cost management of site
• Responsible for full compliance and legal legislation adherence
• Largest MECH site worldwide
• Fostering culture and driving continuous improvement
• All department ownership

Achievements

• Developed compelling vision and strategic operational mid/long term plan resulting in Number 1 Sort Center in EU for 6 months consecutively
• Spearheaded community drive charitable initiatives becoming number one charity leader in ATS network with over 1.1k hours of donated time
• Developed long term relationship with mayor to increase operational hours and driving additional 28M additional capacity
• Leveraging community lens Developed open door site allowing for over 450 site visitors from around local community
• Pioneered new safety focus group and culture reducing lost time accidents by 100%
• Developed EU quality leading indicators reducing quality misses by 37% year on year
• Expanded home grown labor planning tools to EU network creating visibility and capacity planning models for EU
• Reduced operational spend by CA. 3.6M EUR Year on Year despite 14% pay rise
• Effectively managed departmental budgets, identifying opportunities for cost reduction and resource optimization

• 3 Directs and 260+ In directs
• Responsible for forecasting, data modelling, demand planning and shift level execution
• Talent acquisition, retention and cultural responsibility
• Training and performance management
• Network design and root cause analysis
• KPI ownership, standard operating procedure adherence and daily audits
• Safety ownership including policy

Achievements

• Site Lead Proxy
  Developed multiple operational leaders
  Mentored two interns
  Created automation labor planning tool for more scientific approach to resourcing
  World record for max sort 391k, Max all Volume and hourly records
  Fastest ever ramp from, 6k to 1.3m in 6 weeks, 60 Associates to 850, 10 trucks to over 350+ per day
  Interns guest speaker for campus
  Continuous Improvement projects which include EU network adoption
  1. Pioneered new sort process enabling 46% improvement in efficiency and driving 500k of additional capacity – 4th largest site in EU.
  2. Designed and implemented first ever loose load for mech slide site enabling additional 170k per week additional capacity
  3. Designed and Implemented ACES dashboards along with BA to simplify Deep Dives for EU
  4. Implemented multi-unit sort project (bags) for Germany enabling additional 1.2m~ shipments in capacity
  5. Part of Delivery Estimated Accuracy leaders’ summit to create Deep Dive best practice

• 3 directs and 125+ in-directs
• Sortation operations manager responsible for European fulfillment network outbound and inbound process
• Streamlined processes, managed safety, and developed leadership team.
• Re-branded and re-launched site following failed launch

Key Achievements

7% improvement in safety first aid incidents
Best improved Sort Center site from last to 2nd for overall scorecard in EU
17 new site records including, shift record, site record, hourly record
Re-built the leadership team including developing and mentoring 5 L1 to L3
Developing and mentoring 3 L3’s to L4, two L4 to L5
On boarded 1 graduate L4
Best (yard) performance in Europe from ranked last
Quality highlights inc, 195% improvement in Staging, 46.8% improvement in cross dock
98% reduction in Delivery Estimated Accuracy loss
26% improvement in efficiency
25% improvement in connection scores (Engagement Index)
Pioneered, created and implemented 5 new programmed to Deep Dive quality loss
ATS presenter at Ops Leadership for ATS EU – Average score of 4.8
Implemented Export Processing Center (China) project and now world no 1 for efficiency performance in this process method

• 4 directs and 55 in-directs
• Leading final mile on road delivery
• Site launch and site readiness
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes
• Spearheaded process improvements, resulting in increased productivity and reduced operational costs
• Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them
• Championed safety protocols to maintain secure working environment, reducing workplace accidents significantly
• Facilitated smooth collaboration between departments through clear communication channels

• 20 directs and 1000+ in-direct split over 16 delivery units
• 27M budget control
• Strategic business planning and network rationalization responsibility
• 4.4M units per day on road
• Driving cultural change and setting strategic visions for fostering better union relationships
• Analyzing key data to develop and set business roadmaps
• KPI ownership
• Leveraging root cause analysis to drive areas of improvement

Achievements

• Effectively controlled a £27m operating budget.
• Led the region to become the top performer by improving cost management as well as productivity, resulting in 5% savings.
• Established a culture to improve efficiency by 10% and generate savings of £18k.
• Designed and implemented an automation plan, enabling the rationalization of two mail processing units and securing cost saving of £250K.
• Developed and delivered a front-line engagement program for managers.
• Implemented an organization restructure, realizing a headcount reduction of three and non-operational benefits of £90k.
• Improved safety by 50% through the creation of world-class safety continuous improvement program.

• Delivery station manager responsible for 3 direct reports and 144 in-direct
• Optimizing delivery station operations
• Responsible for processing and delivery of 144k per day
• Resource planning and demand planning
• Talent, coaching and management

Achievements

• 27% improvement in productivity
• Reduced operational HC by 7 people
• Fostered cultural shift with 0 union events
• Awarded number 1 engagement award for whole of UK
• Promoted