Serdar Ucar
Retail - External Sales
Dortmund,NW
Overview
8
8
years of professional experience
3
3
Languages
Work History
External Sales / Multiplier
Telefonica Germany
North Rhine Westphalia
08.2021 - Current
- Collaborated with internal teams to identify potential opportunities for cross-selling and upselling products or services.
- Mentored junior sales representatives by sharing best practices, industry insights, and valuable feedback on their performance improvement plans.
- Exceeded monthly sales targets and quotas consistently.
- Managed in several locations while the current manager was on vacation
Sales Agent
Telefonica Germany
Dortmund
01.2018 - 07.2021
Sales Agent
Telefonica Germany
Düsseldorf
07.2016 - 12.2017
- Coordinated successful trade show exhibitions, showcasing company products to potential clients in a compelling manner.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Increased sales revenue by consistently meeting and exceeding sales targets.
Education
High School Diploma -
Helmholtz Gymnasium
Dortmund 04.2001 -
Skills
Cold-calling
Territory Management
Sales Analysis
Upselling strategies
Cross-selling techniques
Sales closing
Flexible Schedule
Territory Development
Team Leadership
B2C Sales
Multitasking ability
Solution orientation
Timeline
External Sales / Multiplier
Telefonica Germany
08.2021 - Current
Sales Agent
Telefonica Germany
01.2018 - 07.2021
Sales Agent
Telefonica Germany
07.2016 - 12.2017
High School Diploma -
Helmholtz Gymnasium
04.2001 -