Serenity Fuggett
Wilmington
Summary
I’m a motivated and empathetic professional with a strong attention to detail, excellent communication skills, and a natural ability to keep people calm and comfortable. Experienced in a fast paced, client focused environments, and known for reliability, independence, and quick learning.
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work History
Fashion Task Associate
Walmart
Wilmington
07.2025 - Current
- Stock clothes on the floor within a timely manner
- Assist customers with product inquiries and service needs
- Maintains a clean and organized sales floor
- I’m providing the customers with a positive shopping experience
Full Time Associate
Aldi
Wilmington
06.2024 - 06.2025
- Assist customers with any questions or needs that they might have
- Stock foods and items on the floor within a timely manner
- Give the customers an amazing shopping experience
- Performed cash register functions accurately and efficiently.
Retail Sales Associate
Victoria Secret
Wilmington
03.2023 - 05.2025
- Assisting customers on the floor while providing an amazing shopping experience
- Educated customers on promotions, loyalty programs, and product features effectively.
- Maintained a clean work environment by sweeping, dusting, making sure the merchandise is folded and stocked in its designed area
Stower
Amazon
Wilmington
05.2023 - 07.2023
- Assisted in training new hires on stowing procedures and safety protocols.
- Stowed merchandise in designated areas of the warehouse, including shelves, racks and bins.
Seasonal Sales Associate
H&M Hennes & Mauritz
Wilmington
10.2022 - 01.2023
- Maintained visual merchandising standards throughout the store.
- Organized inventory on the sales floor.
- Handled customer inquiries and resolved issues promptly.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
Restaurant Hostess
Metro Diner
Wilmington
07.2021 - 01.2022
- Greeted and welcomed guests upon arrival at the restaurant.
- Managed reservation system to ensure efficient seating arrangements.
- Maintained cleanliness and organization of the front-of-house area consistently.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Cashier
Burlington Coat Factory Department Store
Wilmington
02.2021 - 07.2021
- Assisted customers by answering questions and providing product information.
- Handled cash, credit, and gift card transactions accurately and securely.
- Maintained clean and organized checkout areas for optimal customer experience.
- Scanned items quickly to minimize wait times during busy periods.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
Education
Polysomnographic Tech - Allied Health
Delaware Technical Community College
DE 09.2025 - 11.2025
Concord High School
Wilmington, DESkills
- Customer service
- Time management
- Problem resolution
- Communication skills
- Team collaboration
- Service assistance
- Decision-making
- Adaptability and flexibility
- Leadership qualities
- Analyzing data
- Attention to detail
Certification
- BLS Certification
- Polysomnographic Tech Program Certification
References
References available upon request.
Timeline
Polysomnographic Tech - Allied Health
Delaware Technical Community College
09.2025 - 11.2025
Fashion Task Associate
Walmart
07.2025 - Current
Full Time Associate
Aldi
06.2024 - 06.2025
Stower
Amazon
05.2023 - 07.2023
Retail Sales Associate
Victoria Secret
03.2023 - 05.2025
Seasonal Sales Associate
H&M Hennes & Mauritz
10.2022 - 01.2023
Restaurant Hostess
Metro Diner
07.2021 - 01.2022
Cashier
Burlington Coat Factory Department Store
02.2021 - 07.2021
Concord High School