SeungHwi Im
Schwielowsee,BB
Summary
I have always been a reliable and trustworthy professional, whether in Korea or Germany, as an engineer or a manager. I am dedicated to going beyond my assigned duties, ensuring both customers and employers are highly satisfied with my commitment and passion. Because I put my heart into everything I do, I quickly learn and adapt, mastering new environments with ease.
Overview
6
6
years of professional experience
Work History
Hall Manager
Seoul Garden
10.2024 - Current
- Spearheaded staff training programs to enhance service quality and employee engagement.
- Developed customized event packages to cater to diverse client needs, increasing bookings and revenue.
- Optimized hall utilization by creating effective scheduling systems, reducing downtime between events.
- Ensured efficient allocation of resources allowing smooth functioning of all aspects related to hall management activities.
- Coordinated closely with clients throughout the planning process, tailoring services based on individual requirements and preferences.
Cafe Manager
Billiard Cafe
03.2024 - 09.2024
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
Sanitation Worker
Woosong Highschool
11.2020 - 11.2021
- Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
- Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
- Managed daily temperature checks, mask compliance monitoring, and thorough sanitization to prevent COVID-19 spread among students.
Train Station Soup Kitchen
Volunteer Work
12.2018 - 02.2019
- Served hot meals and distributed lunches to disadvantaged individuals.
- Maintained clean, orderly work environment to meet food preparation codes.
- Ensured a safe and clean environment for both volunteers and clients by maintaining strict hygiene standards.
- Streamlined food preparation processes for efficient meal distribution to those in need.
Education
Bachelor of Science - Smart Vehicle Engineering
Konkuk University
Seoul, South Korea02-2024
Skills
- Scheduling management
- Guest relations
- Facility maintenance
- Multitasking
- Reliability
- Adaptability and flexibility
- Problem-solving aptitude
- Interpersonal communication
Languages
English
Bilingual or Proficient (C2)
German
Intermediate (B1)
Korean
Bilingual or Proficient (C2)
Timeline
Hall Manager
Seoul Garden
10.2024 - Current
Cafe Manager
Billiard Cafe
03.2024 - 09.2024
Sanitation Worker
Woosong Highschool
11.2020 - 11.2021
Train Station Soup Kitchen
Volunteer Work
12.2018 - 02.2019
Bachelor of Science - Smart Vehicle Engineering
Konkuk University
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